Duncan Suzuki in Pulaski, VA treats the needs of each individual customer with paramount concern. The dealership offers a wonderful selection of cars, trucks, vans, and sport utility vehicles. The experienced sales staff is friendly, knowledgeable, and enthusiastic, providing a great car buying experience. They are honest, transparent, and trustworthy, using no high-pressure sales tactics. The team practices active listening, addresses all concerns, and works in a relaxed environment to understand exactly what each customer is looking for. The process is smooth, quick, and hassle-free, with helpful financing options. Exceptional after-sales service sets them apart. The service team is outstanding, friendly, professional, and ready to go above and beyond for regular maintenance. They explain the work needed, handle everything with care, and ensure the customer feels confident. The overall customer service experience is top-notch and reliable, earning strong loyalty. The dealership is super friendly and super helpful, making even new experiences great for the whole family.
Very well satisfied today. Erica was very knowledgeable and courteous. David was very helpful and considerate. Recommend highly.
September 2025
Great car buying experience.!! . John was honest and transparent throughout the process. No high pressure sales tactics, just active listening and addressing all concerns in a relaxed environment. love the 2013 acura we got
May 2024
We got our first car and let me just say they are super friendly and super helpful. Our son is wide open and they not only handled that well, but interacted with him and kept him occupied through the process. Made a new experience for our family a great one. Huge shout out to David, he is the absolute best
