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October 2023 by Jessica McKinney
I highly recommend Thompson Tire in Pulaski Virginia. Great customer service always professional, very friendly and helpful even with call in questions. Very competent and thorough mechanics that stand behind their work.
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October 2023 by Ashley St.Clair
I’ve been going to Thompson Tire for years for all of my auto needs. The staff are knowledgeable and friendly. I can always count on great service from Dave and his team.
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October 2023 by Alicia Vanhoozier
David is always a friendly face when we visit Tire Discounters, greets you with a smile and does everything he can to get you in and out fast. I know I can count on him to be sure my van is safe for my family!
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October 2023 by Mary StClair
I take my vehicle in regularly for oil changes and always get in and out in a timely manner. Dave and his team are great to work with.
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September 2023 by Hammer R.
So the guys at the Pulaski location really helped me out of a jam. My car had begun making a terrible noise at the wheel and it sounded like the Earth was coming to an end. Dropped it off expecting the worst. Got a call to come pick it up and they had found a one in a million rock wedged in the wheel. Shocked and relieved I asked what I owed for their time and was told not to worry, they were just glad to help out. I respect that honesty and kindness and will be taking my future business there and I recommend you do the same.
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September 2023 by Pat Blevins
Thought you were to be notified and gotten permission before putting parts on car not the case very expensive work done without my knowledge no choice but to pay it hope you sleep well
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September 2023 by Ginger Slaughter
David at Thompson tire got my jeep in and out really fast. I needed an inspection and I always take my vehicles here. The staff are super friendly and I can trust them to do whats best for my vehicles.
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September 2023 by Heather Lineberry
Been going here for years. Best customer service I've ever had!! Also, a big shout out to Dave. He's my favorite!!
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August 2023 by Zeke Ellis
Ill start this with I bought my car brand new in 2018 and have all maintenance records recorded both in the car manual and listed on Carfax. This car is driven 6-9k miles max per year and is strictly my commuter car for work. It is not driven hard and never has been. I have been using Thompson Tire in Pulaski for years just like my parents and grandparents have. I can no longer recommend them to anyone especially for tire services. I purchased brand new Cooper tires from them in December 2020 recommended to last at least 65k miles. 10,000 miles later I was advised that my tires "Look like they need to be replaced" and they recommended a set of tires. I explained that I had just bought them 10, 000 miles ago and the response was that I had not been rotating the tires. I reminded them that I bought the tires from them brand new and that tire rotations should have been included with a new set of tires per their policies and agreements (I asked them to rotate my tires every 6k miles when my oil was changed). They advised that it could be an alignment issue, so I had them check / realign my vehicle. My alignment was fine according to them. I was told that because of a computer change they no longer had the records of my vehicle or tire purchase and that the only thing they could do was try a manufacture reimbursement, but according to them "the tires would need to be showing wire" for me to try that option. That's dangerous to me, my vehicle, and other driving and should have never been recommended. At this point my car would no longer pass inspection without new tires so I purchased a new set for only the front two tires. This last visit I had gotten my car inspected, an oil change, and asked them to rotate my tires. My new front tires only have 3-6k miles on them. They said they couldn't rotate my tires because the back tires had less tread on them and were considered a "5" and also told me my brand new tires were considered a "8" I'm assuming they meant out of 10 but I'm not exactly sure. That was the last straw. I tried bringing this issues up to them multiple times and they just avoided the issues saying that it was their systems issue and I would need my paper receipt for any replacement of the old tires. The issue is of this and what really bugs me is just being jerked around for 2 years and then them blaming me for not rotating my tires when they were supposed to be doing it. It is sad to see a great business fail and take advantage of people. Especially the people that have provided 3 generations worth of customers. I dont like writing reviews on places or causing a stir, but simply talking to them was not resolving any of my issues. I hope this will prevent a headache for someone else. I was always to blame with any problems even though I provided evidence every time that the tires were either defective or someone at the establishment was not doing their job.
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August 2023 by Jeff A
I walked in the door at 5:15 pm with two lawn mower wheels/tires and two new tires to swap on the wheels. Did I mention they close at 5:30. They got it done while I waited. Much thanks to Kelly, Kelby and the whole crew at Thompson Tire. Now my "go to" for all tire needs.
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July 2023 by Esther Marques
Had some trouble with my car on a road trip and Thompson Tire happened to be the closest auto shop. I gave them a call and immediately received impeccable service. Jim answered and was pleased to tell me they would be able to help me. I drove on over and Paul did a phenomenal job checking over my car and explaining every detail for me along the way. My boyfriend and I learned more that afternoon than anytime before. He serviced in thoroughly and made sure everything was perfect before I headed back out on the road. We wanted to make sure it was okay to drive and asked Paul to test it to make sure, and he gladly took it for a spin to assure us! Incredible service! I recommend them to anyone who asks and secretly wish they lived in my hometown so that I could always take my car to them! Thank you guys, y’all were awesome!Here’s a picture of us and Paul!!
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June 2023 by Kim Shaffner
Thompson Discount Tires take care of all of our automotive needs. David and the rest of the staff do a great job. They are quick and reliable!
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June 2023 by Walter McGrady
They take great care of my needs. Quick to notify me when they see a problem with my vehicles.
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May 2023 by Teresa Pittsenbarger
KELLI was wondeful in helping me get a tire for my daughters car.Highly recommend them great service friendly staff.
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April 2023 by Melody Peak
The people at Thompson Tire in Pulaski, Va are absolutely amazing especially Kelly! She’s extremely helpful and funny as hell! I highly recommend going to Thompson Tire in Pulaski, Va. I promise you won’t be disappointed.
