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March 2024 by Sajjii
We had a very very bad experience today. We booked an appointment in the evening today for our toddler son. Usually Ivolyn does a hair cut for my son and he cries during the haircut. She does an amazing job and this 1 star is just for her otherwise it would be 0. But today the guy who attended was so rude and said he cannot do a haircut for my crying son and asked other stylist if anyone is willing to do. Nobody bothered and we just walked out of the salon. Such a rude place never returning! Thank you Ivolyn for giving a beautiful haircut to my son.
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March 2024 by gabe D
Excellent service!!
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March 2024 by Maryna Ovcharenko
This review is for Tommy Wong. If you are looking for a stylish short hair cut for women, he is your guy. He is also polite and accommodating.
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September 2023 by Julianna Mora
I’ve been to this establishment multiple times for trims in the past and they are very professional and kind people. I used to have long hair and I went there to finally chop it off. My stylist was Gaby. At the end, she gave me advice on how I can style it at home as well. She was so sweet from beginning to end. I will continue to keep going there for their services !! Thank you :)Service: Haircut
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September 2023 by Russ McClung
Took my son up here this afternoon for a stylish cut since he has school pictures this coming week. I normally cut his hair but he wanted something more stylish for the pictures. It looked ok at first but once we got home, I noticed it actually looks horrible. She missed several spots, cut too close around one ear and didn't both around the other, the top is very inconsistent, etc. Now I have to go back and try to fix their terrible job after spending twenty-something dollars. If you want a quality hair cut, avoid this place. Wish I could get my money back.
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September 2023 by Amanda
My stylist had me show her the length I wanted with my fingers then proceeded to put her fingers on top of mine and then cut above her fingers before I could even say anything. An extra 2-3 inches lost...
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September 2023 by Christina Gregory
Horrible customer experience. The haircut for my son was not even and when I tried to use a coupon that I was texted, they couldn't redeem it and did absolutely nothing to help resolve the issue. I won't be back, not worth the money at all.
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July 2023 by Crystal Eden
Schedule two appointments and requested any stylist. Their stylist called out “sick” and both appointments were just outright cancelled, no attempt to move to another stylist or help us to get in on our scheduled appointment date. Seemed like the Manager could care less honestly. Horrible customer service and completely lack of competence for running a business.Service: Haircut
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May 2023 by jul m
Brenda is the best. She actually listens to what you want and won't chop your hair off! She seems very knowledgeable too. I actually look forward to my next haircut instead of being anxious thanks to her!
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May 2023 by James Faust
I asked my stylist for about half an inch to be taken off the top, but a whopping 3 AND A HALF INCHES was taken off instead. My bangs use to go down to my cheeks, but now don’t even go past my eyebrow. My hair looks extremely weird now and absolutely nothing like I wanted it too. Even after that extremely long haircut, it looked horrible. I am extremely dissatisfied and I’m crying as I’m writing this and I don’t want to go out in public. I have had other great haircuts there but this one was not it.Service: Haircut
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March 2023 by Fawn Stephens
Went in for a haircut, cut blow dry style, hairdresser chopped my hair off then said ok, hair still wet then when I hesitated she asked if I wanted it her to blow dry it, I told her yes. She proceeded to dry my hair no products nothing, no styling at all and I was charged 35.00. Expected more out of purcellville, but will never return. Haircut looked nothing at all like the picture I showed.Service: Haircut
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February 2023 by Raquel Davenport
Called before booking to see if they give senior citizen discount. The answer was yes. Arrived at my mom's appt and showed them the hair style she wanted. I was on the phone when she checked out but she got charged the full price. I phoned to see why she didn't get the senior citizen discount and the lady said we have to ask....Huh? They give senior citizen discount according to them Monday to Wednesday. Since it's our first time, we didn't know you have to ask for it to get it. My mom likes to wear a bonnet even at home but she complained the haircut was horrible. After a few days, I finally saw the hair cut and it was so uneven! .I showed them the hair cut she wanted and it wasn't done! Never will I ever go back to this place...Service: Hairstyling
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December 2022 by sorin calub
Came in with a video of a previous haircut I had, showing length, fade type, texture, etc around the entirety of my head. Got probably the second worse haircut of my life, shape was wrong, fade was bad, and they cut my hair down to around an inch when it should have been 2-3. When I went in the next day to address this. The person who cut my hair admitted that it did not look right. Brenda then came up and told me that she could not tell a difference between the photo of my previous haircut and this one, even though they look nothing alike and refused to really solve the issue beyond offering to blend in the fade more, even though the baseline issue is that my hair is 2 inches too short.
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December 2022 by Becky Emblidge
I have been going to Hair Cuttery for well over 20 years. My favorite hair stylist has always been Brenda…..for several reasons. She is very professional and yet she makes you feel so comfortable and at ease. She listens and has so much experience in helping me make decisions that work with my hair type, my age and my life style. I am so very grateful that I have been able to count on having someone like Brenda to take care of my hair needs….because your hair is REALLY and important part of your every day life!Services: Blowdry
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December 2022 by Brad Wist
Brenda does a fabulous job. I have gotten quite a few compliments. I have referred her to many people. She listens to what you want your hair to look like.Services: Hairstyling