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November 2023 by Lisa Peter
Absolutely love Purcellville Auto Service, we have been using them since we moved out to Western Loudoun 3 years ago for our 4 cars. They have always been helpful and willing to go the extra mile to get the job done. Highly recommend them to anyone!
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October 2023 by Andrew S.
I brought my car here to diagnose a grinding(ish) noise when my car switched gears. I was worried it would end up being a transmission problem and cost tons a money. They were very polite and upfront and after they took a look at the car, they let me know it was just due to very low oil. That's on me!I've had trouble finding auto shops in the past that didn't try to upsell me at every corner. So I was quite relieved to find this place just after moving to Purcellville. I'll be coming here whenever I have car problems.
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August 2023 by Erwin Corpuz
Needed a place to have an aftermarket exhaust system installed. Not only did they give a great price, but the work was done quickly and without issues. Will definitely go here again.Service: Exhaust
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August 2023 by Trevor Kendrick
Great shop. Very responsive, timely and fair in their pricing. Would definitely recommend to friends and family.
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June 2023 by Jill Bralove
I could not be happier with the service performed by Purcellville Auto Service. They did way more than I expected and what they charged was easily 1/10th of what Dulles Subaru would have charged me I will definitely take my car there for any issues that arise
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May 2023 by David Like
I cannot say enough good things about this repair shop. They are reasonable in their price and repairs. I will always take my cars here.
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March 2023 by Marilee S.
Wonderful staff, very professional. They got me in within a few days for regular maintenance and were upfront about what the work included and what it would cost. I will definitely be back.
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February 2023 by Brian Gilmore
We took my our Infiniti QX 50 here for a tire repair. After they inspected it they found that the rim was bent causing the leaking tire. When I went to pay them they said there was no charge WOW who does that ( They do ). I ordered new rim on my own when I received it (Many weeks later and two different orders that's another Story ) I called to schedule an appointment they could handle it same day .When I went to pick up and pay again blown away by there more than fair Fee . Not only do I believe this shop is reasonable with there fees they are courteous , fair and trustworthy . I have found a place I will take my vehicles and feel like what they tell is honest and will be fairly price . I thank you all of team members and owners of Purcellville Auto service
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January 2023 by Julie Hofffman
I had been using this auto shop for a few years. Now I will never go back and wouldn’t recommend. I had a part replaced by them. Had to tkae to dealership to look at transmission issue afterwards. Dealership had to replace EXACT part AGAIN. Due to part was faulty. Purceville Auto wouldn’t help me out with the previous part replacement coverage at all. Not even with labor partial cost. Nothing. Extremely bad customer service. Not the way to keep loyal customers. Won’t be going back.
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September 2022 by Mister V.
SUPER Polite front desk clerk. Fast friendly service and they have a new customer that will return!!
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September 2022 by Zach
Great, local shop. I had to come from from WV but they were able to fit me in on a Saturday morning and were very honest and upfront about what they saw that was going on with the car.Didn’t try to push or upsell anything but easily corrected the mistake of a previous mechanic.Thank you!
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December 2021 by Jared Long
I took my car here, after looking at the reviews and thought this would be a reasonable shop to take my car to but no. The customer service was good, but the knowledge of technical stuff with my car was bad. Yeah I get they can do oil changes, it’s simple who can’t. But as far as transmission, differential, anything close to that they can’t do. I got told I needed a whole new differential just because the guy was lazy to clean the dirt and grime off of it. He said it was so rusty the oil was leaking through. It’s not possible because it’s thick cast iron. I took it to another mechanic who quoted me on the seal fix and had no problems got it fixed same day not one complain about the dirt and grime. He damaged my rocker panels on both side of my car, because he didn’t jack it of the pinchweld/ frame. Sit caused damage to my rocker panels. So I would not recommend purcellvile auto shop to a friend or family member. Unless you got a lot of money to spend because they will trick you into something you need when you don’t. .5/5
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September 2021 by KWD Golden
Hands down the best mechanic you could go to in Purcellville. Very friendly, reasonable prices, very professional, and very fast on repairs. Highly recommend.Services: Brakes
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July 2021 by Johnny “DeadRabbi7” Rico
I broke the oil pan bolt and somehow they were able to remove the other half of the bolt that got stuck inside the pan.
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June 2021 by Greg Duthie
Great service and friendly people. Prices are a bit on the pricey side; but they do quality work.
