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November 2023 by Evelyn C.
Without a doubt, I had the best experience with Terry's Body Shop.I would give them many more than fives stars, too. All the staff, especially Terry are very knowledgeable, professional and friendly. I had two under carriage that holes they fixed very quickly. Other shops said come back in a few weeks, which would have been after my inspection sticker expired.Highly recommend them. Eve C.
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September 2023 by Brittaney Thompson
Everyone should have a trustworthy body shop in their contacts, and for me, that's Terry's Body Shop. I've unfortunately been in a few accidents (none of which were my fault) and Terry's has consistently been a reliable partner, making the insurance process smooth and hassle-free. Dealing with the stress of an accident is challenging but they've always been there to help.I've consistently been impressed with the quality of their workmanship. Additionally, having a convenient onsite car rental company is a significant benefit. It comes in handy when you need a rental car while waiting for your vehicle to be repaired.Services: Painting
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August 2023 by Andrew R
This business rates five stars for the quality of its work and its service, as well as its courtesy to customers. It is no kidding locally-owned and operated, which in my experience is a big plus because it isn't burdened by higher level corporate obligations and overhead. It is a very busy shop, and there is a healthy backlog, so patience helps. Also, it was good to know in advance that parts deliveries can be delayed due to supply chain problems. But rest assured, everyone gets their turn, and the work gets done. A number of customers (local people) told me, yes, they've known Terry for 20 years and won't take a car anywhere else. I also heard them mention his honesty, integrity, and reliability. I agree! Excellent experience!Service: Body & Trim
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August 2023 by Dan Whetsell
This auto repair shop has been in business for over 50 years. The owner, Terry Martin, stands behind the quality of his work.
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August 2023 by Kathy B.
We had minor damage to the door of our Ram ProMaster. We got an estimate and scheduled the repair. Availability of appointments was a few months out (shop busy, parts, labor?), but we didn't mind as we could keep using the van. First appointment was pushed out because the painter wasn't available. Next appointment pushed out because part wasn't in. Finally had the work completed this past week. The body work and paint job look great, but when we went to pick it up, we noticed a missing screw in a door hinge bracket. In fact the door made a loud "crack" when opened and it was easy to see the problem. Tech was summoned, trotted out and said, you'll have to leave it and disappeared. Went back to pick it up the next day.At no time did anyone go over the work that was done with us. I do not remember anyone saying they were sorry about the inconvenience or lack of attention to detail. I apologize if any of the 3 or 4 people I talked to did say something.I never lost my temper and everyone was otherwise pleasant, but I offer this review as constructive criticism for a body shop that has an otherwise outstanding reputation in the area.
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June 2023 by Kayla Bartolet
Took my car to Terrys after a deer hit my car. Right away after getting car back the fender liner that they “replaced” never stayed together, the “Mazda” light they charged the insurance company for wasn’t actually a true Mazda light as it has started peeling after less than 6 months, the fog light fell out and the fender trim doesn’t stay together. Wanted to charge an additional $1000 to replace the other headlight that wouldn’t have been the cost they paid at all. Super disappointed with their work and will never go back nor recommend!
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June 2023 by Sharon Carter
Great work he does...will recommend it to all my friends
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June 2023 by Miss Kay
Took my car to Terrys after a deer hit my car. Right away after getting car back the fender liner that they “replaced” never stayed together, the “Mazda” light they charged the insurance company for wasn’t actually a true Mazda light as it has started peeling after less than 6 months, the fog light fell out and the fender trim doesn’t stay together. Wanted to charge an additional $1000 to replace the other headlight that wouldn’t have been the cost they paid at all. Super disappointed with their work and will never go back nor recommend!
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June 2023 by C M.
We would give 10 STARS for Terry's Body Shop if that was possible and all the most positive adjectives like outstanding, fabulous, wonderful, etc. and on an on! We had a mishap at the carwash that somehow crushed a huge dent in the roof of our car which opened the seal between the back of the sunroof and roof sheet metal as well as several other dents and scratches. The carwash said they wouldn't cover the damage and we believed that if we put a claim on our insurance, it would cost a fortune, or the car would be considered totaled since there were scratches and dents from front to back - hood, roof, trunk lid and spoiler. The car is over 10 years old, but low mileage so we just wanted it fixed up enough to not let rain in the sunroof to roof gap and planned to just try to buff out the scratches ourselves. We called Terry's and Terry answered and said bring it over now so he could take a look at it. We did and Terry looked at it and listened and said he'd take it in the shop to see what his guys could do since it would need a couple few of them to try to pull the biggest, worst of the dents out to get the sunroof seal back together with the roof of the car. Literally 8 minutes later he pulled the car out and it was like a Christmas miracle in June! They had used big suction cups and some big manpower to pull all the dents out which had allowed the sunroof to reseal to the metal work! They even pulled the smaller dents in front of the sunroof and just above the rear window out! We offered Terry $100 cash and he absolutely refused. He said he didn't think it would, but if the skylight leaked to bring it back and they will put it in for service, which we will glady pay! I can't tell you the last time we had such a great customer service experience. It was like Maybury or something where Terry just wanted to help us. He listened and used his skills and experience to just solve the problem and did it all with a smile. We felt like we were family or long time friends but had only just called him 20 minutes before. Thank you Terry!
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January 2023 by Brad's Audi Garage
Picked up my car and the porter was wearing cowboy boots with sweat pants! No uniforms ? No class
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January 2023 by Anthony L.
I brought my truck in for an insurance claim after someone hit my vehicle. The staff at Terry's were very helpful and courteous throughout the length of the repair. I was impressed with the communication and their willingness to accommodate my requests, Derek specifically. The repair itself appears to be flawless. Definitely plan to utilize them for future repairs if/when they arise.Services: Body & Trim
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November 2022 by Alexandra Stotler
Terry's Body Shop was fantastic from start to finish. I hit a deer in my brand new car on Oct. 10th. It did 5k in damage between my driver side lights, front fender, door, hood, and even my tire. They replaced all of that and I had my car back good as new on Nov. 1st! They even cleaned my car before I came to pick it up, which is way more than you should expect. The best part...they originally told me they would have my car for 2 weeks, but they only had it for 1 week! They kept me informed on the progress every day. Many body shops have a 3 month lead time for your car to even go in the shop right now, nonetheless the time it will take them to complete the repair on top of that. I have waited longer for less work at other shops in the past before covid when parts were easier to get. I will go back here for any work I need in the future and highly recommend them to anyone!
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November 2022 by patty lee
I picked up my car after they replaced the passenger side mirror. When I went to get into my car the smell of BO was so overwhelming that I had to turn down the windows. Only the driver side window would go down due to someone hitting the window lock. The inside was filthy- scuff marks and dirt all across the front from side to side as well as dirt on the passenger side seat. When I went to look out my new mirror the entire middle part of the mirror was so smudged I couldn't see out of it. Needless to say they don't have attention to detail or respect for others property.
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October 2022 by David Piper
Multiple times I have used Terry's for vehicle repair and they are always super nice and the work speaks for itself you will not be disappointed...Services: Painting
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August 2022 by timothy burris
Needed to get the license plate mounting bracket drilled and tapped. They did great quick work!
