-
March 2023 by Brian Fischer
Super friendly local business that deserves your business!
-
December 2022 by Jay Man
Great place for storage. The owner is super nice and always helps any way he can. Great prices also!
-
August 2021 by Phoenix Rising
Very nice guy at the front desk (believe name is Bill), we made reservations for a 15' truck because that's exactly size I needed, I got a text this morning that we need to pick up truck in WV and not in Purcellville, VA as agreed, since I was close to location where I made my reservation I decided to pass by and check with Bill, very politely he said "we gave your truck to someone else but we got a truck on the other side of the mountain and is a 10' by the way", plus he said and "you'll have to return it there as well", moving east why would i go west to pick and return truck?, got 11' long pieces to move, how will they fit on a 10' truck? I don't know what else to say about this whole experience
-
April 2021 by Barry Wilson
Easy to find and hook up to the trailer.
-
October 2020 by Brian W.
I had a moving truck reservation for the Leesburg store at 10am. They didn't have my truck--and the staff person knew it the day prior and did nothing. They sent me to Purcellville to get a truck. Upon arrival, there was no truck for me. I've spent 10 minutes on hold three times trying to find an answer. No one picked up. This is the worst customer service I have ever experienced. Moving is stressful enough. Now I'm stuck. DO NOT USE U-HAUL. They don't care about you. Then the staff person asked us to check mileage in a van. I can't.
-
June 2020 by Gail Fishkin
Owner very friendly and pick up very fast. Everything was ready and in order.
-
March 2020 by Gina Watkins
Worst experience ever. First, left a voicemail inquiring about cost and truck availability, and they never called me back. Second, the next day when I still had not heard from them and called again and did reach them, I told the representative I was brand new to trunk rentals, and they *never* mentioned the per mile fee. Third, they never instructed me what to do when I dropped off the vehicle, and because the back of the truck was unsecured I went to the extra effort of lifting a heavy hand truck and blanket into the locked cab section to make sure it was secured. Fourth, they never called to confirm receipt of the truck and the key, or to thank me for securing their moving materials, and fifth, the per mile fee for a move of a 12 minute drive effectively *doubled* the original estimate I was given.
-
June 2017 by Darla Birdsall
Always on time
-
May 2017 by Bob Lauer
Phil was great. Also reasonable prices on boxes. Not much different then Home Depot. Very good Uhaul experience.
