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February 2024 by Anthony Osmond
Couldn't help because they couldn't get the internet to work. Took 20 minutes of telling me that my card was the problem before figuring it out.
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September 2022 by Ricki Marie Sidorov
I could not believe the employee here refused to assist me with a package that was improperly shipped out at another location. Although clearly marked, two packages were shipped to me instead of to my friends. I asked for assistance in processing the refund and properly shipping the items out since I was too far to make it to the original post office and obviously I have trust issues that they'll do it correctly now. This woman absolutely refused to help me. I said I honestly don't understand - it's all under The United States Post Office. She says nope, can't help, sorry. I called the main HQ post office number and the employee apologized for the interaction, said any post office could have helped me and she put the ticket in for me. It took less than 10 minutes. Seriously not the hardest thing to do and could have been a really pleasant interaction instead of me walking out of this building dumbfounded and annoyed.
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September 2022 by David Rose
The location is full of @#$& slackers! Visited at 0900 last Saturday to send a package and waited in the lobby until 0910 for someone...anyone to unlock the door and start working. Didn't matter how much knocking I did, no signs of life.Today, Friday, I stopped in at 1600 to mail another package...again, the door is locked and no one answers. I guess the hours posted are just a #@$& punchline to these getting PAID deadbeats! I look forward to the demise of the USPS!
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August 2022 by Steph Vosberg
I've sent packages to my son, on base, several times using Flat Rate boxes. This time I used my own box. I received a notice of "insufficient address - person unknown." I called and verified the address then called USPS to file a claim. I was ensured that the package would be sent back to base. I then received a notice saying it was sent back to Quantico, VA post office. Later, received another notice saying it was sent back to sender "insufficient address." I called the Quantico Post Office and spoke with a lady who said it was being sent back to me. I told her I opened a claim and asked if she wanted the confirmation number. She said they don't handle that - which is the exact opposite of what I was told on 8/17/2022. There was time sensitive items in the package. I felt like they had better things to do than help. I hope she was just having an "off" day because now we have to figure out what we have to do.
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August 2022 by Jacob Sweeney
For those looking for the military post office, it's accessed through the IIF side. I attached the hours
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January 2022 by DS DS (Traveler)
One of the best Post Offices I’ve been to. It might be because it’s on a Military Installation. The Post Master (Mrs. Alicia) runs a “tight ship”. All staff has consistently been courteous and helpful. Over the last year a lot of their retail staff have since changed which is why I am giving 5 Stars!!!
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February 2021 by DS DS
One of the best Post Offices I’ve been to. It might be because it’s on a Military Installation. The Post Master (Mrs. Alicia) runs a “tight ship”. All staff has consistently been courteous and helpful. Over the last year a lot of their retail staff have since changed which is why I am giving 5 Stars!!!
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October 2020 by Daisy Banks
Any thing I ship from here always gets there fast and the customer service is one of the best and the friendly staff are always professional.
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October 2020 by Julio C
Excellent service and great employees.
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October 2020 by Kevin Saxton
Best post office ever! Whitney is amazing and super knowledgeable and kind!
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October 2019 by Trinity Lizalde
Post office has always given good and consistent service.
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July 2018 by Nancy Southerland
Great Post Office! Love the Postal Workers! Everyone has always been so nice and the Post Man enjoys playing with my pup. It's nice to have someone so awesome on our route!
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August 2017 by Nico Rublein
I wanted to thank the staff of this postal office. I sold a laptop through eBay recently, but quickly learned someone's account had been hacked, and the item had been bought without authorization. I called this post office immediately, and was given the number to the post office in FL, where the package was destined. At no additional charge to me, I was able to stop the package at the next distro center, and am now having it shipped back to me, saving me around $650. Thanks again for the help!
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March 2017 by Dustin Giertz
I have been going to this post office, off and on, for 13 years. The crew that is there now is the best I have worked with so far. They were courteous and friendly. Helpful when asked and make an earnest effort to assist when it starts getting really busy. Thanks for your professionalism.
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April 2016 by Malu Mcgraw
I really with All Honesty Adore All The Stuff Members From That Facility. They are Very Professional, but never forgetting to Add, what so many Businesses are forgetting to Do, To Add the Spices Of Kindness, Feeling like You are A Friend and That you Belong to that Community, even though I drive 15 miles from my home at Stafford, to That specific Postal Office. Their warm welcoming and friendly smiles make a very big difference in my Life and I believe in everyone's else's. I believe people complained due to be a more around a Business community and everyone wants to do their drop offs fast, forgetting that they have, Militaries, Dependents and Government workers that wants to do their drops at their One Hr. Lunch Time, and all of us some times have boxes or multiply letters to be mail out. I Believe even I have been in a Rush, I have not been in line more then 7 minutes and that is with a line of 4 or 5 people in front of Me. Now in Days People need to exercise Patience more then ever, due to our new technology, some people are getting to forget that we are human beings and that we are not Machines. Believe Me when I say. Your Postal Office is Awesome. And I will continue going even if I have to wait 1/2 Hr. Or more. Many Blessings, God Speed Your Post Master Alicia Makes us feel like at home, maintaining her professionalism at all times, but never forgetting we are human beings. Everyone is Awesome 10 Starts for your Postal Office
