LINCARE
Medical SuppliesHours:
6910 Doral Dr STE A, Radford VA 24141 Hours
About LINCARE
Lincare is a company that specializes in providing respiratory and oxygen care, along with durable medical equipment. They offer 24/7 support and in-home instruction and set-up for their products. While some customers appreciate the helpfulness and communication from the local office staff, others have shared challenges with the company's practices. Customers have noted that the process can take a long time due to insurance complexities, which is not solely Lincare's fault. There are reports of lengthy billing issues, long hold times, and difficulty reaching someone who can assist. Some customers have experienced misplaced paperwork, which has led to delays in receiving necessary equipment. Despite these challenges, many customers have had positive experiences. They highlight the informative, kind, and professional nature of the staff when setting up equipment, such as CPAP machines. Customers suggest staying actively involved in the process to ensure everything is handled correctly, and they appreciate the staff's efforts to answer questions and explain how to use the equipment effectively.
Most Recent Reviews
September 2024
Very professional but friendly. Explained all instructions and how to maintain and use equipment.
August 2024
Great customer service. Fast delivery of products. Knowledgeable staff. Friendly and helpful.
April 2024
Employees at Lincare, respectful and very knowledgeable and nice. They listen to my questions and helped me.
More Comments(46)
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