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December 2023 by Dylan Angel GREER
The staff is not friendly or helpful. This branch of National Bank is the worst branch I have ever been to. I have bandwidth National Bank for 10 years and never had this much trouble. My 5 year old daughter needed to use the restroom and almost peed her pants and asked to use theirs and they denied her.
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August 2022 by Ipek Eroglu
Staff is not friendly. Don’t go especially if you are international and have an accent. I needed to buy quarters and I asked if I can pay with credit card. They, as bank workers who are supposed to be knowledgable, used cash advance option with no warning, which caused additional charge of $10.
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May 2020 by Sarah Duncan
Very poor service people that work there are unprofessional and treat the people that bank with them poorly I wouldn’t recommend this bank to anybody
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October 2018 by Jason Rash
I'm not sure what's going on administrative wise at the Radford location, but this place has been nothing but problems for me and my family.
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December 2017 by D R
Tried to deposit my Christmas bonus, but because it's post dated for the following day they won't take it till the following day. Ok it's after 2pm which most banks will credit your account same day if before 2pm and if after then it gets credited to your account the following business day which would be the day my check is available to go anywhere and cash.
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September 2017 by Patty Bay
Great bank, no hidden fees or charges like some bigger banks. Helpful people. Have had an account here for years and never a problem. They even called me while I was on vacation out of town to make sure it was me using the debit card and not someone else. Could not be happier!
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August 2017 by Keath Marx
My favorite local bank system. It has drive-thru and inside facilities with a full range of services. Also great internet banking presence.
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November 2014 by Jeremy Perdue
very good bank