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July 2023 by Perry Overstreet
After buying furniture from them in September of 21 that was not in stock we had to listen to every COVID related excuse why we did not have our furniture. They would not give us a refund and stopped answering our phone calls. After setting up a court date they managed to give us a refund just days before the hearing I would sit on the floor before I would buy a chair from them. very poor business practices
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August 2022 by Stephanie Brock
We got our recliner and bedroom set from there, we were very happy with the customer service, the price, and the entire experience. Well crafted furniture!
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April 2022 by Amanda Fisher
I'm moving back into the area and I am so happy that I chose NRV Furniture, Inc. Customer Service was amazing!! I am so thankful for next day delivery... and the prices are the best around!!!
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January 2022 by Mel Price
Randy is awesome but they need melissa Travis n jordan back great delivery team
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September 2021 by teresa elliott
After waiting 4 months our very expensive Basset Electric lift chairs, they were delivered to the store. A week later drivers were finally procured and the two chairs were in place. Immediately we recognized these chairs were the most uncomfortable chairs we have ever purchased. We contacted the owner who was not very concerned as he had his money but called Basset to send a representative. The representative finally came to our home only to find “nothing” wrong. We have had numerous family members “test” these chairs as we thought we were in the wrong. Everyone agreed they could feel the hard springs close to the chair surface. The owner of the New River Furniture Store did not even.bother to follow up and now we are stuck with awful chairs !! Run from this place. It is NOT what is advertised !!
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July 2021 by Melissa
Randy is awesome but they need melissa Travis n jordan back great delivery team
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April 2021 by Mike Correll
Wow what an awesome place your shop for your furniture needs randy kay are just the best their delivery men are 2 of yge best ive ever encountered Austin and Joseph were sofriendly and respectful my wife i actually thought we'd like to adopt them .likthankyou new river furniture fir turning our futniture buying princess into a breexy wheext so great will definatly recomend you over all the othsr furniture dtores0⁰ b lk essing fun as lly thank uou for tge redoect yi ou show yo tge vetetendCV
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October 2020 by Shelly Thomas
Very nice people, nice furniture.
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September 2020 by Colin Dayton Stacy
Owner is a racist, and often speaks in racist dialect. Owner also posts extremely racist content on social media.
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October 2019 by James Wheeler
the name brand furniture,it's real. can't beat th service
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October 2019 by Karie Frye-Geiss
Randy and his crew are true professionals that care about their clients . His service is on point and his product is true quality !
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July 2019 by Wayne Wheeler
Worst customer service I’ve never received. One month later no service on Serta lift chair. I have cerebral palsy and one leg. Chair badly needed in working order!
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March 2019 by Kathy Bishop
Excellent prices and friendly sales staff. Made a successful furniture purchase.
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November 2018 by Michelle Green
We were trying to find a lift chair for our dad and had looked everywhere. Finally found Randy at NRV Furniture. He did an excellent job with demonstrating the chair and went above and beyond to help us get it home in time upon my dads hospital release. We definitely recommend him and his store. There was never any pressure to buy it. His office assistant "Tabatha " was so nice and very helpful as well. Wouldn't go anywhere else now to buy furniture.
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August 2018 by David Kinder
I got a great deal on a lift chair this morning! Great selection on hand. Thank you very much, Randy and Zoe.
