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September 2023 by D Phillips
Love this store. We were able to purchase a powered loveseat that we saw at a different “big” name store and saved hundreds of dollars! This store has always been friendly and easy to work with. They delivered it quickly and set it up in our home. They made sure it worked before leaving also. Polite staff, polite and friendly delivery crew. You will not regret shopping here.
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May 2023 by Fred Paris, Jr
Great People, and always willing to help find what you're looking for. Todd is a great salesman and very friendly.
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September 2022 by Cynthia Clark
Everyone was super helpful and friendly! The matress and frame were delivered the same day if purchase!! The delivery men were amazing and made sure everything was fine before they left. I am one very happy customer.
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August 2022 by Stephanie Brock
Love this place! They have a beautiful selection and wonderful prices! We got our living room set here, and it's great quality!
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August 2022 by Sharon Linkous
Awesome service. Delivery personnel professional and helpful. #1 furniture store in NRV.
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April 2022 by Marceline Hunter
Very helpful. Stayed with us as we checked out a handicapped electric chair. Answered all questions very well. Thank you
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April 2022 by Tyler Spahr
Easiest buying process ever. Great customer service in store and during delivery. The previous couch we ordered from another vendor (Grand) shipped our 1st couch in the completely wrong color which took nearly a year to receive. The two gentlemen that delivered the couch today were top notch and I wish I would have gotten their names. They moved this monster in in literally 5 mins tops and were super careful. These guys deserve a raise. We will be back!
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March 2022 by Sara Miller
Great people! The staff are very friendly, caring, and quick to help. I highly recommend them and will be back for future furniture/mattress needs.
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December 2021 by Devani Anjali Alderson
TL/DR :Sales people were friendly ... Customer support was dismissive, unhelpful, and extremely slow to respond about the ottoman we purchased that gouged our wood floors. :-( Wish I could give their support a 0 Star.Longer Explanation:We purchased a chair & ottoman from Southern Furniture back in July 2021. The ottoman we needed to pick up from them in mid-September.We picked up the the ottoman from their warehouse and it came with the feet uninstalled.... which ended up seriously gauging our wood floors because of several exposed staples on the bottom of the ottoman.NO ONE from Southern Furniture (sales or support) told us that we had to install the feet ourselves or that we had to ask them to install it before we picked it up from their warehouse.This is not IKEA... and we didn't expect to have to build our furniture. Their customer support was extremely dismissive and unhelpful when I emailed with with the same images attached here.It took them two weeks to reply with essentially:'Sorry this happened to you, you should have asked us to install the feet.'A genuine apology and even a store discount for our next purchase really would have gone a long way to helping us feel heard & understood.
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April 2021 by Angelia Powell
Excellent selection of furniture. And remarkable customer service!
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March 2021 by Ketchup Heins
Great Price and Very friendly staff. I will be back definitely in the future.
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March 2021 by Katrina Dunlop
Love this store. Darrell has always been very helpful and kind!!!
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March 2021 by Rebecca P. Anderson
Good variety. Stairs to second level are very long, not acvesible for wheelchairs.
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November 2020 by Lea Ann Slone
Excellent
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October 2020 by Rodney Mobley
Nice place to shop without being harrass.