-
November 2023 by Y K
Courteous, polite, friendly, efficient staff. Excellent service. Waiting room is clean and comfortable. Water and coffee provided in waiting area. Overnight Drop off available. Highly recommend.
-
October 2023 by Jennifer Nichols
Both times I've had something fixed here, I've had the same issue days later. Tried to make an appointment to have them refix an issue they just had me pay$250 to fix and all I was told is ok we got you. No time or date for an appointment, they just hung up on me. Will be going somewhere else from now on.
-
October 2023 by Katlyn Flowers
Fantastic service! Caught a sidewall leak on our way home/traveling and we were able to hop off the interstate and get to this shop. They took care of us right away to get us safely back on the road! Great people, fast, quality work.
-
October 2023 by Rob Henry
Dropped off my vehicle two weeks ago, and upon entry a man at the counter was rude. The car was overheating, and idling hard. I was told there was nothing wrong besides coolant was low. Charged 180 bucks. A drove the car three days and the same thing happened. Turns out the water pump, and radiator was leaking the fluid. Last run in was an inspection sticker, wouldn’t pass because of wipers, no problem I understand your doing your job. The problem I had I got threaten with rejection sticker because I would not pay 72 dollars for wipers and I would buy some and come put them on myself. They will not get any business from me and my family anymore.
-
September 2023 by Richard Eckenroth
Great place, had a ripped tire they replaced while I waited. I was able to continue my trip without any more tire issues. My guess, is I ran over something on the Hi way
-
September 2023 by Jessica Duncan
Very quick and efficient. There was an irrate man who walked in while I was waiting on my service and Teresa handled everything very professionally. She even walked me to my car to make sure I was able to avoid theescalating situation outside.
-
August 2023 by Tj Dove
I had been looking all morning for a tire store and was having some brake issues. Teresa was bright and bubbly and fun, I told her what a typical drive is for me and she recommended some good tires. When I discussed the braking issue she listened, documented and repeated it back to me before sending the paper to the guys in the shop. This was my first time ever with TTD but I will definitely be a returning customer.
-
August 2023 by Guido Q
Great customer service here!…Trent and Theresa went above and beyond to ensure that my tire needs were met. 100% satisfied; Highly recommended!
-
July 2023 by Lorna Myers
Always love Thompson Tire in Radford! Techs are always quick and super polite, helpful, and clean. Teresa in the office is amazing! Always bubbly and helpful. Love the communication they do!
-
June 2023 by Autumn Heflin
I was visiting from out of town and realized I needed some immediate attention to my Pilot. They were able to make the repairs quickly and have me back on the road within the day.
-
May 2023 by Jordan Miller
Very fast service and great people. The sales manager Dan helped with everything from the first day I called and they even asked me to look at the suv to make sure I was satisfied. I highly recommend to bring your vehicle here.
-
April 2023 by Jason H
Unfortunately zero stars isn't an option, rushed here from work to get 2 wiper blades replaced on my rental as they were destroyed and not safe to drive with all the way back to Canada in a storm. Was told by the unfriendly woman at the desk that she didn't have time to deal with it. I offered to install them myself and was told a bunch of b.s about needing authorization etc.Another excuse was they they would have to special order the one wiper which was a standard 14" , but not taking 5 seconds to find out the size. I've taken multiple rentals to shops to have oil changes and wipers replaced and all they need is a VIN from the vehicle and do some paperwork to bill enterprise rentals. I went to Firestone in Blacksburg and they were more than happy to welcome me and replace my wipers. Hopefully no one asks me a shop to recommend because I know who I won't be recommending. Thank god Firestone took care of me it stormed all night long on my 8hr drive home to Canada.
-
April 2023 by Shiloh Ketron-Axline
The service here is top notch! My tire was fixed quickly and the waiting room was great too. Theresa and the team are wonderful!
-
March 2023 by Ryan Eick
We were driving from Arlington to Nashville & we ended up getting a nail or 2 in our tire on the way. We called another place and they didn’t have a tire for our Audi A3 but Thompson Tire Discounters in Radford did !The staff were absolutely amazing and got us in last minute & got us back on the road within an hour.They let us bring our dogs in to stretch out on the floor and hangout too.Great, wonderful & the most friendly people in Virginia.Thank you guys so much!
-
March 2023 by Leroy Crist
Awesome experience at this goodyear. The staff is very knowledgeable and worked with me to get alot of work done on my vehicle. I highly recommend this establishment for anybody that needs work done on their vehicle.