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November 2023 by Alex Rodriguez
Genesis performed a master bathroom remodel and did a great job. It was completed on time and budget. The assignment of a dedicated project manager kept it moving to include all inspections. We are very pleased with the work.Service: Bathroom remodeling
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November 2023 by Patti Spencer
We needed to do a major remodel of our house, complete with a ramp. Talked with several contractors and they all said to use Genesis. They came out, gave me quote for: removal of a kitchen deck and step, to be replaced with a mudroom with ramp, replace/repair the kitchen door/subflooring, reside the house, remove the dishwasher and replace the master bathroom toilet and hot water heater. Most of the work was done by one guy - Paul. He was fast and accurate. The team they had for the siding had it all down and back up in a day and a half (1234 square foot house) They gave us a shopping list of things to get and they installed it for us - saving us money in the long run. Had the ability to store the items until needed.
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November 2023 by Helen Cornwell
Genesis Home Improvement did a wonderful job on an old remodel house. They are patient and conscientious. They had to “fix” a previous contractors errors and finish the job. I am very pleased with their work and follow through. Thank you for a job well done!Services: Gutter repairs
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November 2023 by Rebecca Sosa
Genesis was fantastic to work with! Any questions were addressed immediately, work was done in a timely manner and the price was fair. I would definitely recomment Genesis and will be using them for my future home projects.
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October 2023 by Tom Dalton
We have done two jobs with Genesis and they both have turned out great. First one we had an issue with a third party engineer but they helped us solve that one. The second one we had supply chain problems but only had one very minor issue when done that was resolved in a work day. I would use them again in a heartbeat.Service: Home renovations
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October 2023 by AlexCheryl Rodriguez
The team performed a bathroom remodel and did a great job. They performed a professional job as planned and scheduled. The budget was adhered to and everything was done as expected. We have been very happy with the job.
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July 2023 by Denise O
We had a pipe leak on our upper level while we were away from several weeks. We returned to a house with most of the west side of the house water damaged - ceiling caved in, walls stained and wet, wood flooring wet and buckled. Our insurance assigned the case to Genesis and we are so glad they did. They were very responsive and after a bit of a slow start on the actual repair work, they moved out smartly. Their paint team did amazing work repairing the ceiling and walls - they look better now than when we moved into the house when it was new. When there were a few things that we were not happy with, they were quick to resolve our concerns. Only trouble spot was they had to sub out the stair repair and that company (the company that built the stairs when the house was constructed) was difficult and unresponsive but Genesis - and our project manager, Stephen, stayed on them and harassed them into fixing the stairs as they should. We are very pleased with all the repairs.
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July 2023 by Denise O.
We had a pipe leak on our upper level while we were away for several weeks. We returned to a house with most of the west side of the house water damaged - ceiling caved in, walls stained and wet, wood flooring wet and buckled. Our insurance assigned the case to Genesis and we are so glad they did. They were very responsive and after a bit of a slow start on the actual repair work, they moved out smartly. Their paint team did amazing work repairing the ceiling and walls - they look better now than when we moved into the house when it was new. When there were a few things that we were not happy with, they were quick to resolve our concerns. Only trouble spot was they had to sub out the stair repair and that company (the company that built the stairs when the house was constructed) was difficult and unresponsive but Genesis - and our project manager, Stephen, stayed on them and harassed them into fixing the stairs as they should. We are very pleased with all the repairs.
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April 2023 by Tina G
Joe was our contractor with GHI, and he was amazing! He held our hand through the entire process from start to finish. GHI did wonderful work and we are very please with the results. Very knowledgeable and worked efficiently. We had a couple of hick-ups along the way, but of no fault of their own. They kept me up to date with everything and I NEVER felt forgotten or pushed to the side in favor of other projects. 100% will use again!Services: Install flooring
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November 2022 by Jim Sisson
First person came and ceiling crack repair was very noticeable and not smooth. They were very quick to come back to fix it. Repair looked nice and they gave a year warranty but after warranty was over the next year the crack was back. No other cracks in my house. They did offer to come back and give a estimate to fix it again. Why would I use the same place to repair what didn’t get repaired right the first time.Service: Drywall repair
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September 2022 by Teagan Miller
Kind, respectful and professional staff and crew. I’ve lived through a lot of construction and the dust that comes with it…despite them doing drywall repair work, my home was kept clean and relatively dust-free! By far one of the best contractors I’ve worked with. You can tell they really care about their customers.Service: General construction
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September 2022 by Mike W.
Poorly run company. Owners are non-responsive and do not take care of customers. Project Managers are disorganized and poor communicators. Multiple days of no-shows with no explanation, no work done, and no apologies. Wrong material choices and quantities ordered. Promised two-week project ended up taking nearly three months. Required my near full-time effort to fill in for project manager to keep progress moving. Reached out to owners for assistance and received Zero help in rectifying the issues.
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August 2022 by Anjalie Toprani
Genesis Home Improvement remodeled part of our kitchen, added flooring and they were a fantastic company to work with that exceeded our expectations. Joe, our estimator, got us a quote in a timely manner and asked all of our questions quickly. Michele kept us up to date on the status of our project weekly when we were waiting on permits. Tim, our project manager, kept me informed as our project progressed! He answered all of my questions right away, day and night! Thank you Genesis for a beautiful new space! We will call you when we are ready for part 2!Services: Remodeling
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May 2022 by Duane Thompson
Genesis did our shower about a year ago. We had some mold happening around the base of the shower. We called them and basically they blew us off. They said mold happens and there is nothing that can be done. We had another contractor out and we found out that Genesis used the wrong grout and caulking on the shower and that was the reason for the mold. Do not bbn use this company if you want things to last.
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March 2022 by Laura H.
I called Genesis and got a response within a few days for estimates. Also, arrived in time frame as requested. Our 85 year old pine wood kitchen floor looks beautiful!
