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July 2025 by Nick Hughes
Wendy is best. Knowledgeable, professional, and kind. Can’t say enough about Wendy.
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July 2025 by cyrus behbehani
Trish was outstanding, solution oriented, proactive, spent all the time needed to resolve multiple issues for us. Never seen this quality from anyone from ATT !!
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June 2025 by E M
Those employees in the store never been helpful. Every time I go ask for help they do investigations to make a sale of me then they don't provide me with the help I need.
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June 2025 by Jennifer Mossgrove
Trish was so helpful to me and my son. We had lost passwords, the charging cord broke off in the port. She was able to get us a new iPhone 16e for $5.99 a month. Total charge of $250 for the phone after payment plan. I've always gone to this AT & T store, and will continue to do so. They are great!
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June 2025 by Wa
Great location & great staff. Trish helped me figure some information & issues I was having with my account.
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June 2025 by Uday
Jean Pierre was professional in my purchase of a new Google Pixel 9. He is an asset to A T & T organization not only Reston! Thank you JP & Keep it up!🙏
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June 2025 by Jeff Morgan
Received fast and friendly service. Had to upgrade my phone and the process went faster and was easier than expected.
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May 2025 by Juan Mont
Great location, the service was great! Jeanpierre was able to satisfied all our questions. Highly satisfied. I ended up getting 2 new iPhones with no questions.
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May 2025 by Yassmin Mansy
I visited the AT&T store in Reston for an upgrade, and the entire experience was seamless. Tricia, the representative who helped me, was incredibly patient and knowledgeable. She explained everything clearly and took the time to ensure I understood all my options. I really appreciated that she offered additional services and products in a helpful, informative way—not the typical pushy. She's a fantastic salesperson, and I left the store feeling happy and confident about my purchase.
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August 2024 by Jesse Figueroa
Manual was very attentive. Assisted me with all the options for upgrading to a new phone and then assisting with transferring info from one phone to another. Great customer service.
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August 2024 by Kay / Marno Brown
Enrique was extremely helpful as I had already been on the phone with an agent before driving to the store. I really appreciate his time and efforts on my account.
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July 2024 by Abdullah Mahgoub
Two young gentlemen will sign you up for services that you did not ask for (or told about) and you’ll spend multiple phone calls to AT&T trying to cancel them.
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July 2024 by Cassandra M
WORST SERVICE in my life. They just continually suck money out of your pockets over a PHONE. Staff is horrible and brain washed . Hate this location and AT&T in general
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July 2024 by tricia morfe
Great team
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July 2024 by Unique Serperior
Went there this passed weekend and got helped by Darya, the manager who provided great customer service overall. Going back there real soon to see what new products and plans that At&t are offering for the Fall season.
