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June 2025 by Tomas Rodriguez
In two words, excellent service. Manuel was very helpful and professional, patient and courteous
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June 2025 by Carol Leos
Polite, patient, helpful service always at the CVS pharmacy/store at Southlakes Shopping Center is what I appreciate.
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July 2024 by Morgan Finton
This CVS has always been very reliable. Unfortunately, it may be out of their control due to corporate strategy - but it's very difficult to speak to a live person when calling in. That would make it 6 stars. I owe a shoutout to a gentleman named Sam. He is incredibly patient and often very helpful with all of my prescriptions for myself and family. Sam is the reason we continue to use this CVS compared to other pharmacies. He is the best!
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July 2024 by Michael Smoot
Worst CVS Pharmacy in Reston. Go to the Plaza America store instead -- the pharmacist there is a consummate professional. The Pharmacy at South Lakes hates customers and treats them as such. I have made a complaint with CVS Customer Service but nothing will change -- double shame on me for continuing to go there because it’s the closest one. I’m done! I changed my pharmacy in the CVS App to use Plaza America.
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July 2024 by Sue caley
I have used the south lakes CVS since it first opened. The present manager, Javier, is the best one they’ve ever ever had. He is on top of it. He always presents clean and crisp and is watching everything going on in the store to make sure everything is running smoothly. My second favorite employee there for me is Tiffany in the cosmetic department and sometimes behind the cash register. Because she always greets me, asks how she can help and makes suggestions. So great job To Javier and his team.
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June 2024 by Patrick Holloway
Friendly and helpful employees at the Herndon location, Virginia
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May 2024 by Gagandeep Singh
Very poor pharmacy experience, pharmacy manger motaz is rude and no customer service at all.
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May 2024 by Dr. Chandni Khalid
One of the rudest experience at a pharmacy! No one goes to the pharmacy for fun! Went to get my refills and was told to come back after an hour , came back and they just asked me to leave for another 30mins! Lunch break but why would you ask me to come back during your lunch break??!! And they were still dealing with other patients, the pharmacist is scrubs was the rudest person and all the had to do just hand me my inhalers! !!
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May 2024 by Alice West
The only reason I am leaving a review is the low rating (3 stars) for my favorite CVS. All people there are very friendly and ready to help. There is always a supervisor present, who is also very courteous and helpful. The stock may be small than other larger CVSs, but it is a small local community branch, so it is understandable. The pharmacy is quick and notifies you about the medicine read promptly. Overall I am very happy with their performance. Thank you, CVS South Lakes!
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April 2024 by Will B.
I want to like this place but everytime i come here theres people outside hassling me. Im just trying to get my meds, i dont want to get hassled and hustled everytime.
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April 2024 by Molly Anspach
Usually my CVS experiences are hit or miss. BUT I have never had a single issue at this location. I’m writing this review, as they single handedly made my month. I’m headed out of town for a business trip, and desperately needed my refill (where I’m headed has no pharmacies) which the pharmacist immediately overrode my insurance so I could have it before my flight tomorrow. These guys are the best!
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April 2024 by Abdul Khattab
The WORST!
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February 2024 by Alexander Spagnoli
This is the best CVS in Northern VA thanks to the awesome team here. Manuel specifically has always been such an awesome employee whenever I need help, whether it’s running errands or needing support from the pharmacy or minute clinic.
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January 2024 by Hameed Gheyaszada
I came to pickup important medication and the good for nothing pharmacist wouldn’t give me because he closed the register , y’all didn’t even post your hours. I came in at 6:05 online it’s open til 8
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December 2023 by Nadine Sadiq-Ali
This review is only for the store general merchandise not the actual pharmacy.I am a regular customer at this location and the only reason I shop at cvs is because of the coupon savings and extra bucks rewards.I went into the store today because a product I wanted shows in stock but I couldn’t do a pickup in store for whatever reason and it was showing out of stock at the store. I asked the manager if he can price adjust and he said oh sorry can’t do that and kept the product back. The manager kept insisting that the product I am asking for is not on the shelf and is incorrect, item number matched the one on shelf and he still didn’t believe me. I kept the product back and bought something else. Being a regular customer and top saver at cvs I was expecting a little better customer service, but again I am expecting too much since it is CVS. I know the reason he wasn’t willing to price adjust was because online the item was selling at 30% which would only cost me $21.00 whereas in store I would spend $10 more as it was on regular price. The managers name is Javier. I probably will go and shop at other cvs stores or buy the item from a reseller elsewhere at cheaper price.
