Giant Pharmacy is a local pharmacy that has received mixed reviews from customers. While some have praised the pharmacy's responsiveness and dedication in securing COVID-19 vaccines for their children, others have expressed frustration with the pharmacy's policy of requiring prescriptions for vaccines for those under 18, even though the state of Virginia does not have such a requirement. The pharmacy's staff, including the pharmacists and technicians, have been described as patient and helpful, with one customer appreciating the time they took to inform them of a way to avoid an expensive prescription cost. Customers have also noted the ability to send someone else to pick up their prescriptions, which is not the case at all pharmacies. However, some customers have experienced long wait times and have felt that the pharmacy is often understocked, especially on busy days. One customer noted that the grocery section of the pharmacy seemed disorganized and lacked variety compared to other nearby grocery stores. Despite these mixed reviews, one customer highlighted the exceptional customer service provided by an employee named Mr. Hollis, who works outside the store gathering carts and greeting customers with a warm smile. This customer praised Mr. Hollis's excellent work ethic and positive attitude, and hoped that he would receive recognition from the pharmacy's management. Overall, Giant Pharmacy appears to provide a mixed experience for its customers, with both positive and negative aspects to its service and operations.
They are decent in terms of service and being on top of vaccines. My only issue is that even though Virginia state recommends Covid vaccine for any age above 3 without prescriptions, they require prescription for age below 18, contradicting Virginia health department . I’d change it to 5 star once they change their outdated... read full comment
September 2024
Friendly and helpful staff. Been their customer for the last 10 years.
January 2024
they have always been very helpful and very nice. i read a complaint about it that they had to waitn30 min in line. that is not the pharmacy fault. sometimes the doctor orders aren’t there and they can’t do anything but wait.
