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April 2024 by Tito Viorel Mallo
The therapists at massage envy are very well trained. They go through many courses and some have been doing this for years. This however does not always translate to the best experience. It's almost like the therapists bank on the fact the membership is not easy to cancel and will adjust their efforts to correlate with their own mood or perception of you that day. Sometimes it was great I felt relieved and the tension gone,others it would feel like the therapist really just wanted to get this out of the way and used what I said were my problem areas to pass the 50 minutes doing the same motion on one spot ,leaving me with a feeling of “I guess that’s what I asked for …”. But there’s a big difference in malicious compliance and genuine care. On two occasions now I've felt the aggression of the therapist actively working their frustrations out on me and left with more aches than when I came in, aches that still have not alleviated which tells me this more than just post massage soreness that’s left me with a numbness in both arms. Had my experience been more consistent I would have definitely not minded the membership contract being obligatory , but given that the therapists here are very very skilled , I can’t trust that when in a bad mood they won’t actively try to hurt me.Thanks to the front desk staff for always being so cordial and working with me to resolve my membership dispute.I’m very sorry this did not work out.
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March 2024 by Stela Posto (Bella)
Sue was horrible, I wend in massage room she scratched me a couple times on my back and moved to my hands and spend more time there since she was sitting on the chat and put her arm on my hear making herself comfortable, I stoped the session. And I walked away. My skin hurts now since she was not using enough oil.
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March 2024 by Betsy Hubbell
Reception area folks are always friendly and efficient at Reston. Andrei asked questions about areas that were troubling me, amount of pressure I preferred and areas I’d rather not be worked on and he listened carefully. Occasionally throughout the massage he’d check onto see if the pressure was ok. Andreis massage was very therapeutic and thoughtful!
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March 2024 by Susanna Kondracki
Matthew is excellent!!
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March 2024 by Robin Angle
Chris is amazing. Had a very deep tissue massage and his practice is very thoughtful and caring.
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March 2024 by Eric Smith
Robbie is EXCELLENT!!!
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January 2024 by Nicole Tirrell
Kareema is fantastic. She listens and adjusts her technique based upon my pain level. The front desk is kind and helpful.
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January 2024 by Bianca Schell
Great experience. I would recommend Carla anytime.
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January 2024 by Karen Pruitt
Robbie does great work.
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January 2024 by Kristine Denzau
Another great massage with Kareema!
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January 2024 by Melissa Benko
Chris is a knot wizard and exceptional massage therapist.
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January 2024 by Richard lordahl
Chris did a great job he made me feel wonderful
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January 2024 by Chris Clark
Kareema was great
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January 2024 by Cynthia Machado
Matt is great! He’s so attentive and follows our care plan so well. He always has suggestions for what would help the tension and steps moving forward.
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January 2024 by Patty Rutter
I was disturbed by loud talking in a room next to mine during the entire hour.