MyEyeDr. is a community-focused eye care provider known for its commitment to vision health and a wide selection of eyewear. Reviews highlight the expertise and friendliness of the staff, with one customer praising a team member for providing detailed advice on frame styles and lens options, including an innovative anti-blue light lens. However, experiences vary, as some customers reported issues with customer service and insurance claims. One customer faced challenges with the handling of their Ray-Ban lenses, citing a lack of follow-up from management, which led to frustration. Although issues arose, the Patient Relations team was noted for their responsiveness and professionalism in resolving disputes, offering refunds when necessary. Some customers found the initial guidance on insurance coverage misleading, leading to unexpected bills. Despite these mixed reviews, many appreciate the quick service and the ability to resolve issues on-site, with one customer commending the prompt repair of their glasses. Overall, MyEyeDr. aims to provide quality eye care but has room for improvement in customer service and communication regarding insurance coverage.
Amazing prices and deals nice staff and amazing doctor- exam was short and sweet. Kiki was amazing couldn’t recommend enough!!!!!!!!
June 2026
I needed to replace the rubber nose piece on my Rayban sunglasses. Their technician, Max did a phenomenal job, providing thoughtful consulting, offering a solution and a replacement, and he replaced them in a matter of minutes.
June 2026
We just moved here from NY and of course my son broke both pairs of his glasses. Luckily they took us right away and fixed both at no charge. Found my new eye doctor’
