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December 2025 by Stacey Archfield
I came in for Thanksgiving wine shopping and had the most excellent service. I was trying to decide on wines to buy and Chris, one of the staff members, came over and offered to help. He was amazing in listening to what I needed and the price point that I was comfortable with and then efficiently guided me around the store, offering options that would pair with our food. Chris also suggested wines that would work with the store coupons, which was wonderfully helpful as well. All of the wines that Chris selected were a huge hit and they were also varietals that I would not have selected. It was such a treat to try new wines! I am so grateful for Total Wine and More - this location has been consistently providing incredible customer service for years now and I can't wait to stock up for the holidays!
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November 2025 by S Lee
i’ve frequent this store for many years now and it’s disappointing to see how the customer service has been going on a downward spiral, in particular from Elizabeth and Chris. They are unhelpful and do the bare minimum. I was directed to the aisle and had to find the wine I wanted with zero recommendation and zero help. It wasn’t like this. I sincerely hope the management can look into their customer service and bring it back to how it was.
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November 2025 by Elizabeth
Vast and extensive selection of wine and beer!! Friendly and helpful staff. Very clean.
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September 2025 by Matt P
This is my favorite Total wine, all the employees are very sweet, informative, people. It's always a good experience
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August 2025 by Troy
Sells expired products.
Two packs of unfiltered ciders were found to be expired - one of them 4 months ago in April.
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August 2025 by Emilio cortez
Great service
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August 2025 by Edward Muzzin
I'm never disappointed with Total Wine and More! Great selection and staff!
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August 2025 by Christine Ruksenas-Burton
Online and instore selections are always available from efficient friendly staff 🙏🙏🙏 Chantilly TW
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July 2025 by NELSON J FLORES
Total Wine is an amazing spot for wine, beer, and cigar lovers! They have an incredible selection from all over the world—whether you’re looking for something classic or want to try something new, you’ll find it here. Big shout out to Trey for being super helpful and knowledgeable. Also, Milka at the register was friendly and made checkout quick and easy. Great service all around!
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April 2025 by Dorian Bizeau
Kosko was extremely knowledgeable and pleasant, polite and fun!! We did an afternoon impromptu wine tasting and he made it a lovely experience. The wines were delicious, too! His passion for his craft shined through, which made it even more fun for us. Thank you Kosko!
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April 2025 by ROLANDO RODRIGUEZ
Diversity of spirits and tobacco
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March 2025 by jeff
Great prices on wine and liquor
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March 2025 by Adey Mitiku
a wonderful experience at SUP thanks to [SUP]! He was incredibly kind, helpful, and made sure I had everything I needed. His excellent customer service made my visit so much better. I really appreciate his patience and friendliness. Thank you, [SUP]! I’ll definitely be coming back!”
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February 2025 by DW Sommerville
ThxZ Again
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February 2025 by Riley Paul
Terrible customer service and employees with bad attitudes. Made the entire experience unpleasant.
