U-Haul Neighborhood Dealer offers a mixed experience for customers. Many find the service satisfactory, noting the friendly and helpful staff. However, some have reported issues with truck availability and preparation. One reviewer mentioned that their reserved truck was not ready upon arrival, leading to delays and a need to fill the gas tank before leaving. Despite these setbacks, the location was described as well-maintained and easy to access. Another customer shared a positive resolution regarding a misunderstanding about a dolly rental, highlighting the staff's willingness to rectify mistakes and provide excellent service. The location has a variety of trucks and useful accessories for moving needs, and customers appreciate the option for both business and after-hours drop-off. While it may not be the easiest place to find, being situated near a Mobile gas station, U-Haul Neighborhood Dealer is recognized for its good customer service and professionalism. Reviews mention the courteous staff and the overall cleanliness of the facility. Overall, this U-Haul location has potential for a good rental experience, with some reservations depending on timing and availability.
Customer service was ok but I was charged for extra 3 gallons of gas although I refueled the truck to the same level I picked it up with before I return it. On that mobil gas station gallon of gas was $3.73 and I was charged $4.50 per gallon.
March 2023
&& The Manager Is Amazing && Funny! Made Me Enjoy My Truck Order Process Even More!
August 2022
I'm happy to go on this place the are very friendly and helpful and also the have a machanic shop and porfitinol tech he's name is Shawn he is good friendly and he nose very well abut a car especially german car I do recommend everyone to visit this place
