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January 2024 by Marylee Querolo
Staff always so pleasant and helpful
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January 2024 by Janet Cushing
Even when it's super busy, I've been greeted by staff in a friendly and helpful way. And when I've used the kiosks for mailing packages, I usually don't have to wait, or not wait long, before using.
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December 2023 by eric zou
Don't bother coming early for a passport appointment, they will make you wait at least an hour
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December 2023 by Alexis Chen
Dont go there for passport service. There is an employee lady probably from india or south asia -- she will refuse your paperwork again and again due to some super picky reasons, make you never able to submit document. Go to another office instead.
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December 2023 by traore romaric
Worst customer service ever. Kick back a veteran out because it was inconvenient for the supervisor
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November 2023 by La_am3thyst
I’ve been to this location twice and can honestly say this is the first government building I’ve ever entered where the employees are actually smiling and answer questions in a non condescending way!
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November 2023 by Steve D
Just about every day we receive mail addressed to another street address or number. I also worry about how much of our mail is also going astray without being redirected. Is literacy no longer a requirement to be a mail carrier? To whom can we report such appalling service. Our last attempt to report it was met with with a fatalistic shrug and the comment that "we get a lot of complaints about mail deliveries on your route."
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November 2023 by Amethyst Valentin
I’ve been to this location twice and can honestly say this is the first government building I’ve ever entered where the employees are actually smiling and answer questions in a non condescending way!
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October 2023 by Rachel Bean
I had a very positive experience at this post office. Even though it was a Saturday, the line moved quickly. I ended up speaking with two separate employees to help me with my request, and both were smiling, welcoming, and very helpful.
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October 2023 by Jhonny Stanley
Honestly. Why gov. Agencies alway the slowest and not the best experience. Slowest employees. I have ever encounter.
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August 2023 by Leon van der Goetz
USPS has not been delivering to my business PO Box, and/or are returning mail to sender in less than the 30 days listed in USPS policy. I've had mail RTSed inappropriately as well as mail go missing that should have been delivered to the box, including important checks for the business.On top of that, staff were incredibly unprofessional when we opened the PO Box, and sent us away to print out the PS 1093 form, before admitting that they could have just cancelled the online reservation and processed it manually when it turned out the online form was incorrect. The employees' disrespect when processing the form was the cherry on top, as they loudly misgendered and deadnamed the transgender employee who was present as a point of contact for managing the org PO Box, outing the employee for the entire lobby to hear, risking their safety with the crowd present in the lobby.We will be closing our PO Box and doing no further business with this post office, as they cannot be trusted to handle mail properly nor to treat their jobs professionally nor their customers with even the bare minimum of respect.
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August 2023 by Sakina Janatova
Worst customer service ever.I was helped by two rude customer service Raminder and Kuldeep.They were extremely rude and unprofessional.
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March 2023 by Nicole Zhang
Poor customer service, got our passport done here, the lady who did it payed no attention and cost us a vacation, directions to this UPS were unclear, needs better communication and attitude. Lady who was doing our passport had no idea what she was doing and needs much more training then she currently has and I doubt she has any do not come here to get your passport done, they have no idea what they are doing, very very very poor communication as well.
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March 2023 by Sohail Juma
Very unprofessional stuff. I had an appointment to pick up my PIV credentials at 12:20 pm. I waited more than an hour before they assist me. It looks like no one cares there specially when picking up piv cards. I do not recommend this place to process your PIV credentials.
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February 2023 by M B
Helpful staff and spacious - tends to get busy 4-5PM. If you can go during lunch time and avoid closing time. There are three automatic scanners - so print label and pack at home - scan, drop off and leave quickly.Mail carrier problem - They should not drop off certified mail without being signed. I understand they are in a rush, it creates lots of problems with legal documents.Drop box - During weekends/evenings the drop box gets clogged, They should increase capacity/fix it.