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January 2024 by Edwin Delgado
Every time I call this branch (Jefferson Davis) with a grievance they hang up on me and refuse to call me back. I’ve been banking with this institution for over 10 years. This year will be my last.Shout out to Stephanie for hanging up on me.Worst banking experience yet. Don’t let me get started on there overdraft fees.
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December 2023 by Two Star Official
Stupid bank I have ever seen I work with so many banks but never had experience like that I don’t know how thay got jobs or why bank hired them because no is helpful at all I called so many times like 5-7 days just to pay my car payment but still no one could help me shame on you guys to make people frustrate
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January 2023 by federico gonzalez
Cannot get nobody on the phone keep getting disconnected tried eight times poor business
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December 2022 by Darius Taylor
Customer service is not good. Not great at resolving issues they create. Just have a "just deal with it" kinda attitude. Will be switching banks for sure.
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August 2021 by michael powers
The drive thru has become horrible. The wait time is unacceptable!!!!!!!!!!!!!!!!!
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February 2020 by Sonnet Williams
My vehicle was financed by the dealership through Argent. I would not recommend doing business with them. The way the loan officers speak to you is highly disrespectful. Beyond poor customer service. They literally call you for an issue about your account and tell you they don't like your tone!!
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January 2020 by Travis Thompson
Talking about going the EXTRA MILE. Thanks .
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November 2019 by QV
{In fairness; my experiences took place as recent as August 2019}
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June 2019 by Humphreys Uba
I was approved for a loan with a given percentage when I left the bank.....hours later, i was told that I wasn't. Don't ask for an explanation, the loan officer is a true POS.
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January 2019 by Lioness Hearted
After today, I won't return. TERRIBLE customer service.
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April 2017 by Casey Gallagher
I will be switching banks. Screw them it was 4:58 and ladie refused to deposit my check bc she said they we're closing. They close at 5pm.she told me i could go to chester branch. Who the hell wants to drive to chester when im right here. Staff is lazy.