Banfield Pet Hospital
VeterinariansHours:
11825 W Broad St, Henrico VA 23233 Hours
About Banfield Pet Hospital
Banfield Pet Hospital in the Short Pump suburb of Richmond, VA, offers reliable veterinary care for dogs and cats. Located at The Corner at Short Pump shopping mall, the clinic provides essential services like microchipping and DNA testing. Reviews highlight the fantastic front office staff and compassionate doctors who treat pets with care and dedication. Clients appreciate the friendly and helpful receptionists, who assist in navigating the process, and the clean, well-maintained waiting area. Many pet owners express gratitude for the thorough examinations and attention to detail, with one noting a vet's keen observation of a tumor that went unnoticed. The wellness program has been especially praised as a lifesaver for pets in need of urgent care. However, some clients express a desire for more transparency during examinations, as they cannot see their pets while they are in the back. Overall, Banfield Pet Hospital is recognized for its skilled staff and commitment to animal welfare.
Most Recent Reviews
May 2026
Great staff and my 2 hound dogs love them! Plus I love the convenience of knowing that no matter where I am, my fur babies's records and care plans are always near by.
December 2025
My recent visit was awesome. The vet Dr Henderson and nurse was awesome. Love the personable, informative, patient and positive vibes with my cats Manson and Twiggy…No complaints here! Great job!
December 2025
My cat was cremated after she passed away last month and I just got her back today. I've never had any pets cremated until now and I completely understand why people do it. She is back home in her spot that she spent majority of her time. I'm impressed with the care they showed.
More Comments(137)
- Henrico, Virginia
