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July 2025 by Samuel Pakhnyuk
thanks to John! From the moment I walked in, he went above and beyond to make sure I got exactly what I needed. Not only was he knowledgeable and helpful, but he actually walked with me through the parking lot to double-check that we had the right parts for my vehicle. That kind of customer service is rare these days!
John helped me every step of the way—making sure I got the correct oil, fuel filter, and water separator. He was patient, professional, and genuinely cared about getting things right. It’s clear he takes pride in his work and values his customers. Thanks to John, I left feeling confident and well taken care of. If you’re heading to Advance Auto, ask for John—you won’t be disappointed!
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February 2025 by Chuck S
Smaller store, but had what I needed and the employees were nice. As of February 2025, they are not testing or changing batteries due to staffing shortages. Parking is very limited so large vehicles are a challenge and towed vehicles will need to park elsewhere and walk. The parking lot is rough. For 80٪ of customers, this store will do well.
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February 2025 by Harley Lee
Disrespectful cashier
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December 2024 by Lena Wilson-Brown
Excellent customer service!
Roger that, lol!
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August 2024 by chris cirino
Very helpful
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July 2024 by chris c
Very helpful
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June 2024 by Ashley Randolph
Ordered a battery online at 8:30, advertised to be ready in 30 minutes, never got an email stating it was ready after 7 hours. Noticed this location closed at 5, so went around 4, they had the battery (and at this point I got the email that it was ready). I was told they don’t install the battery in my car, and I’d have to go to the dealership. I’ve literally had an Advance Auto replace a battery in this car. The website LITERALLY says they offer free installation of THAT battery in MY CAR. I only went with Advance Auto, and paid a little more, for the convenience of having THEM replace the battery.
I chatted online with a rep asking for clarification and was told it’s up to the store if they install because they may be understaffed. That excuse would have been acceptable, even saying it’s close to closing we don’t have time would have been annoying, but at least honest. But telling me I have to spend more money and go to the dealership for installation, which I know isn’t true is unacceptable. I will definitely be returning the battery and not be returning to this location again.
UPDATE: decided to call the Advance Auto near my old house, and they said they could install it. Was finished in about 15 minutes. He said he didn’t understand why they told us they couldn’t do it. The computer had nothing to do with the installation.
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September 2023 by Coach Stoots
Great service and they got me out quick! Thank you!
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May 2023 by G. H. Nairn
My favorite parts store
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February 2023 by Das Boons
Nothing new. Poor customer service, report, & knowledge from the same two nitwits who have been there for years. I had to call my dealership asking the same question I did with them. My dealership reassured me that they should be able to run it through their computer sytem to provide them with the exact part I needed, (which we both had a good laugh at) bc they could have easily just typed it into the computer system. You guys have one on your website for Christ's sake.I'm starting to see why certain jobs are being taken over by technology. I suggest maybe enforcing basic classes to provide your workers with more BASIC knowledge of vehicles...common sense might help as well. My family & friends will no longer support Advanced Auto Parts or its affiliates. Furthermore their prices are outrageous compared to several different competitors I've looked into. I'm just flabbergasted at the amount of stupidy there can be in one store.
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February 2023 by Matt
Aaron helped me select the right battery and got it installed for me in no time. Very professional and I'll be returning to these guys the next time it needs replaced.
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October 2022 by Hope Breeden
Wonderful people there and willing to help you .
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September 2022 by Andrew Allison
Friendly and helpful staff
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December 2021 by Larry Holcombe
Good place with knowledgeable people. Plenty of friendly advice. They seem to have a good selection of parts.
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October 2021 by Captain Kuyk
Didn't catch his name but the associate that helped me was very nice and very helpful.
