Goodwill of Central and Coastal Virginia, a nonprofit organization serving local communities since 1923, is dedicated to changing lives through the power of work. The organization empowers individuals, strengthens families, and builds prosperous communities. Customers praise the store's cleanliness, organization, and courteous staff, with one reviewer describing it as their "favorite in Richmond for dresses and shoes." The medium-sized store in a new-ish building offers a good selection, with frequent new arrivals, and a convenient parking lot. While the DVD section has been scaled down, the five-for-five deal is still considered a bargain. Reviewers highlight the hard-working donation center team and the overall affordable pricing, with a few exceptions. Overall, Goodwill of Central and Coastal Virginia is valued for its commitment to the community and its well-maintained, customer-friendly stores.