Goodwill of Central and Coastal Virginia, a nonprofit organization serving local communities since 1923, is dedicated to changing lives through the power of work. The organization empowers individuals, strengthens families, and builds prosperous communities. Customers praise the store's cleanliness, organization, and courteous staff, with one reviewer describing it as their "favorite in Richmond for dresses and shoes." The medium-sized store in a new-ish building offers a good selection, with frequent new arrivals, and a convenient parking lot. While the DVD section has been scaled down, the five-for-five deal is still considered a bargain. Reviewers highlight the hard-working donation center team and the overall affordable pricing, with a few exceptions. Overall, Goodwill of Central and Coastal Virginia is valued for its commitment to the community and its well-maintained, customer-friendly stores.
I was taking my daughter back to VCU and stopped by to shop with her and received amazing customer service from Justine as well as other staff. The store is clean friendly. Would recommend to others. Thank you Justine and staff.
March 2025
I was here at 10am 26 last month and I loved it and cashier was so polite and helpful highly recommend
March 2025
I took my donations to Goodwill. Very nice customer service.