The Auto Connection is a used car dealership with a second location serving the greater Richmond, Virginia area, including Chester, Mechanicsville, Fredericksburg, Petersburg, Hopewell, Hanover, Henrico, and Chesterfield counties. They specialize in helping customers with bad or no credit to buy pre-owned vehicles such as cars, trucks, mini vans, and SUVs through a buy here, pay here program. Customers can apply for credit online or visit the dealership in person. The staff is known for treating customers fairly and with respect, often offering options that other dealers might not, such as newer used cars for those approved. They also include two years of free oil changes and checkups as part of the service. While generally positive, some reviews mention the importance of bringing a mechanic or someone knowledgeable about cars before purchasing. The dealership offers free state inspections and some repairs, but not all, and customers should be aware of kill switches used in some vehicles if payments are missed. There have been mixed experiences, with some customers facing issues such as vehicle breakdowns or delays in resolving problems, though the management has been noted to go above and beyond to find solutions. Overall, The Auto Connection aims to provide affordable options and support for those in need of reliable transportation in the Richmond area.
My sales person was Richard an he was great…an definitely worked with me….
September 2026
MR LEWIS was incredible and extremely patient with me. Auto connection Will definitely set you up right. So glad I came in today
September 2026
Excellent service, extremely helpful through the process. I bought my new car with substandard credit, a small down payment and now i'm not walking every where any longer. Go see them if you need a reliable car and let them know that I sent you!!
