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February 2024 by Eric Maldonado
The attention is super bad. The people here are not friendly and welcome you as if they have no courtesy whatsoever.
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November 2023 by Susan Tellier
Less than desirable. The truck windows were soooo dirty, it was difficult to see out of the windshield! That makes a drive, in an unfamiliar truck, VERY troublesome! There was nothing automatic in this truck. This was NOT the truck I rented but the truck I rented was infested with bugs, per the Uhaul staff. So I got stuck with a truck that I did not plan on renting. It was a difficult trip with dirty windows, no blue tooth and the truck desperately NEEDS an alignment. I'm surprised I made it!!!!!!!!!!
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August 2023 by Lisa Jerome
The vehicle was brand new!
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July 2023 by travis hinman
Jason was very nice and welcoming. He assisted us with checkout and was an excellent problem solver. He answered all our questions. He deserves a raise or promotion to manger.
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February 2023 by Nikki Matthews
Since this location has been taken over and under new management I highly highly recommend anyone and everyone using this location! The team there is just out of this world friendly cordial and full of smiles! Major major thank you to the district manager she went way way above and beyond finding me more ways to save money with discounts. Everyone knows when renting U hauls and moving it's very expensive and highly stressful. She didn't have to go that extra mile to help out saving me money but she did. Honestly it felt like they were family with welcoming me with open arms. Thank you again to the team here you all were absolutely phenomenal!!! thank you again!!
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January 2023 by Aleeza Adeleke
Please make sure you check the receipt they give you when you are about to pick up a truck and the true mileage on the truck, I rented a truck this Monday,the mileage on the truck was different from the one on the documents they gave me by 100 miles, I didn’t check the actual mileage on the truck when I picked it up until I was about to drop the truck, I only drove the truck for about one hour,now they want to charge me for extra hundred miles which I didn’t drive, I believe these people are scammers and they are doing this for unsuspecting customers,please beware
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January 2023 by Ashley Epps
I think that it is so rude to be conductingBusiness and to be eating and drinking food the whole time talking to other people on this side
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October 2021 by Jerome Taylor
I am so grateful that Janae saved my Uhaul experience. I came into her store at 7:50 pm and she saved the day by going that extra mile so I could make it to my destination out of state. Thank you so much I highly recommend this store 5 star all the way
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August 2021 by Jessica Russert
Absolutely ridiculous. Made a reservation online a week before move date. Get confirmation number, pickup time and location. Get there the morning of the move and THEY DONT HAVE A TRUCK. They didn't seem surprised by this or even sorry.. They have no trucks of any size and nobody bothered to call or email or anything at all. So there I was stuck on the morning of our move with no truck and no other places around have any available. Thanks alot Uhaul. Trash company.
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May 2021 by Dana Curry
Worst customer service. Had to call because online not working. Then customer service says there computer is not working or slow so she transfer me. Then next customer service person is helping 5min later she says oh it's not available anymore
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January 2021 by Starr H.
So got here on time at 10am. And still in line. Like wtf!!!! I say all this up yesterday on the website. What is the point if you have to wait for others to set their stuff up in the store . I just want to get my GOD DAMN KEYS !!!!!
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November 2020 by Caleb D. Foster
The general manager, David, seems knowledgeable and nice. However he wasn’t wearing a mask and there were others working who weren’t wearing masks either. We’re in a global pandemic, but I guess he forgot.
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November 2020 by Jenelle S.
Where do I start. Moved my entire house 2 hours away.. arrived at night before uhual closed..I was charged and "checked in" to my storage. Given a receipt and charged for a lock for the storage unit because I was told I needed one.(apparently wrong lock which was a letter lock) Left and returned the next morning at 8am to unload truck as it was late and raining the night before. I return to realise I was never given access to my storage unit the night before. Uhaul didn't open until 9am. So I waited an hour so I could be given access. Keep in mind I had friends with me drive with me from my home town to assist unload. I was on a tight schedule and had to head back to my home town right after unloading. 9am comes and no one opens the store up. We waited and the line for uhual started to grow. 10 am comes and I had to leave and drive 2 hours back to my home town. Finally get back to gain access to my uhual. I was told there were no units available to me..after I checked in the night before. I was given paper work/checked in for a unit number that had someone else's belongings inside of it. Of course a truck and a storage unit to store the trucks belongings was set up a month prior. Only to find out that when I show up to gain access that my 10x15 truck was not going to fit in their 10x10 unit they "reserved" for me that they didn't really even reserve because nothing was made available for my drop off day. I then was directed to another uhual 20 mins away. Me being from out of town and moving alone from one city to another knowing no one from the new city. I only had help from friends that lived 2 hours away. So now what was supposed to be a well planned move became chaos. I know dont have help until the following week to unload things. My truck was loaded with the intention of pulling things out that I needed (work computer, clothes) for the time being my stuff would be in storage. My 5,2" self had to climb to the back of the truck which was jam packed with my furniture to gain access. This entire experience caused me so much stress and tears as again im in a new town alone with no help. I will make sure everyone knows my experience and hope they decide not to go through uhual when needed services.
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September 2020 by Quick Repair
First let me make this CLEAR, uhaul is a very very misleading and deceptive company, they advertise $19.95 a day in town plus mileage and fees. The money you PAY UPFRONT places you under the impression you already PAID everything upfront and have nothing to worry about as long as the vehicle is returned cleaned and refilled as you received it. What they dont let you know is that is an estimate then they got you paying a completely different price. However the manager and her staff at this uhaul location was VERY VERY PROFESSIONAL and FAIR even with the situation I experienced, however uhaul will NEVER recieve neither my business or money EVER AGAIN.... very dishonest
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August 2020 by lilandy100
Horrible establishment with a super rude, uncaring manager. They completely ripped me off and I was charged $40 more than what I was supposed to be. Avoid at all costs!
