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February 2024 by Charger BOI Gaming
I was told this place needed help bad real bad I go to apply I’m asked to put in my application I do so first time it’s the wrong one I do it again twice to ensure the position I applied for goes through I get a call today surprise not only the spot I applied for I was denied I’m also gonna get paid a dollar less because I was offered a lower position I was turned down for what I applied for and also have to put my application in again…..they don’t seem like they really need help they have all the time in the word to wait an deny but they need help? What a terrible decision made I work like hell an work circles around most people who spend their time on their phone at work I can’t describe how disappointed I am I need work they need help why hold that up but apparently they don’t need help that bad so I guess another application more waiting at this point feeling like I’m not good enough as always I don’t even want the job but I need it oh joy some kid got the spot I wanted before me because they acted like a bubbly psychopath in their interview greeeeat I read reviews about poor customer service having to yell for help if it’s that short why was I turned down and it’s part time to barely even worth it how many times does one gotta put in a application this is insane
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December 2023 by Dean C
They have staff that works hard to make this store well organized
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July 2023 by Rhonda Howell
I took 10 dollars in quarters in the manager wouldn't take it she said she weighed it and it was8 dollars and 50 cents I counted it twice it was right she embarrass me in front of a person in the store for no reason my accounting was right she told me to take me to Bank like I was lying to her and trying to take from the store I will not back to that store I was only trying to bring change in to help the store I'd heard they needed change I won't do it again
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May 2023 by Michael Bishop
I used to go to this store a couple times a week. Ever since the new manager arrive the store is awful. In the last two weeks I have stopped three times and they are closed. Today they were closed on a Saturday evening, which you would think would be a busy time. What good is the store if they are not going to be open when they say they are supposed to be. There have been times when they were open and there was no one at the register to check customers out. One of us would have to yell for someone that works there to come and check out the customers. I don't know whats going on there but something needs to change or I will stop shopping there.
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April 2023 by Trevor Jensen
Closed 2 hrs early tonight. 6 months later store still not open during posted hours. go tobthe gas station next door instead
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March 2023 by Nick Renigar
All the charcoal has been wet that they are selling outside. You can tell by looking at all the wrappers. Also, they lied, saying their bathrooms are broken.
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January 2023 by Brandi Duvall
Usually come to this store because it's close to where we live but they were CLOSED TODAY with a ton of cars parked on the side of the building. I'd like to know what's going on with the employees not opening the store.
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November 2022 by Teresa McCoy
I’m not giving the store a one because of the employees, but because of the manager!!! She’s the one That needs customer service training but I’d be more than happy to do it. I feel so bad for her employees. Even though they’re dealing with her they’re always nice and apologetic. She will close the register and sit in her office if she’s alone and make customers use the self check out. And if you need cigarettes and say anything to her she tells you to come back in 15 to 20 minutes when she’s finished with her paperwork. She closes the store all the time Or leaves one person there to run the register and stock the shelves.I ran into a customer at the Dollar General in Christiansburg market. And they live right next to the Dollar General in Riner and won’t go in there because of the manager. I know you only get so much labor per sales. But there’s no one in management upper management not noticing this!! I have to stop there some time out of necessity on the way home. I wanna give a big shout out to her employees that have stayed there!I don’t wanna call anyone out for fear of repercussions from the manager if I compliment him by name. That’s how bad it is!
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November 2022 by Tiffany Conklin
So I just called to ask hours of operation. I was told 8am-10pm. So then why have they been closed at odd hours of the day, on multiple occasions...? Closed at 11am, 2pm, 6pm,8pm, 9pm...etc.. I think someone wants to get paid and not work. Lazy and thieves. I'll be contacting your corporate office and letting them know.
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October 2022 by Deborah Quesenberry
This store is hardly ever opened anymore. When it is open it is a mess.
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October 2022 by Ken Hodge
Sometimes a bit short staffed, but always helpfull
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October 2022 by Ash Nicole
came here and got racially profiled and was discriminated against yelled at and told to put the stuff back that I didn't even steal all because I was dressed in my pajama's. It was a skinny white woman with dark hair who said this to me.
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May 2022 by Tiffany C
Just came in there to get a broom and smokes with my boyfriend. The short lady with dark/black? Hair..was very rude the entire time. She kept a hateful annoyed look on her face. Complained about having to voice the self checkout register due to us starting to ring up there then remembering he needed smokes so we left that register. He even tried to apologize as we left but she just stood there all hateful like and ignored him.
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April 2022 by Dawn Clark
I have been a regular shopper at the Riner, VA store since it opened and today I recieved the best customer service. The store is under new management and is looking great and has a great atmosphere. I would definitely recommend this store to anyone for all their shopping needs.
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October 2021 by Ashley Dudley
So, firstly I use to love going into this dollar general!! Not only because it was on my way home from blacksburg to Floyd and the only thing that way really, but because it use to be so nice and clean. Now, I try to avoid it at all costs and only go if I can't go somewhere else. It was recently remodeled and loved how nice and clean and organized it was after the remodel. The last few times I have had to go in there I have been disgusted. They have had alot of turnover staff wise. They also have so much stock sitting everywhere around the building it makes it hard to see where something is or even just shop. On my last visit they actually had the frozen food stuff with boxes in the freezers, so you literally had to unbox what you wanted and hoped you found what you were looking for. There were multiple isles you can't even go down because there's so much stock sitting everywhere. This literally use to be somewhere I'd stop at multiple times a week. Now, I don't even want to stop once a week I'd rather drive somewhere else. They need help and they need to realize how bad that is making this store look especially after a remodel.
