-
December 2023 by Linda Thibodeau
I came to this car business for the first time due to word of mouth and being a family owned operation. I'm very pleased with my decision
-
October 2023 by Brandon Morris
I remember crossroads being around when I was a kid, so they must be doing something right, I've used them a few times and have zero complaints, decent honest people up there.
-
June 2023 by Tanya Oliver
I’m going to be generous and give 4 stars because they were open on a holiday and I’d already received a ticket for an expired inspection sticker, so I appreciate that. The customer service was one star without a doubt though. I hate dealing with employees who act like I’m ruining their day by asking them to perform a service that I HAVE TO PAY FOR. I don’t know the guy’s name—I just know he is African-American, but he became very short with me after I somehow misinterpreted his directions about which bay to pull into. He acted like he’d rather peel off his own skin than inspect my car. When I returned the same energy, I was “hon” by the end of the transaction *eye roll*. I got a rejection sticker as I knew I would (nothing to do with Crossroads). I’m very much up in the air about returning there after I get the repairs done or just going somewhere else and paying full price for another inspection. I don’t patronize businesses to make friends, but I DO expect to be treated with the respect that a paying customer deserves.
-
April 2023 by Robert Gooden
My wife and I have had our cars serviced here on a number of occasions and we are always very pleased with the quality and reliability here, and we plan to return for future repairs.Services: Auto engine tuning
-
January 2023 by Chad Parrett
Always great service
-
June 2022 by Jack
The guy who does state inspections whos name is Earl acts like he doesn't want to be there. Every time I go there he's very hateful and acts like he's mad at the world. Will never go back.Service: Vehicle Inspection
-
May 2022 by John Hastings
Excellent work at fair prices.
-
April 2022 by Anna Jones
Love Crossroads Smart Ford everyone there is awesome!! Super friendly, goes above and beyond to really make your experience one if a kind... Wish I could buy a car from them everyday lol? ??Rachel and Mike were the best!!?More like friends and family..I felt like I'd known them my whole life..And last but certainly not least ?I LOOOVEE MY JEEP WRANGLER SPORT!? I smile every time I ? out the window and see it in my driveway ❤️?❤️? THANK YOU!
-
March 2022 by david thornton
Great guys who know their stuff
-
March 2022 by Paul Kimplin
Always to busy to work on my stuff.
-
September 2021 by Amy Young
Work done quickly, efficiently and under their estimate. They worked with us, even took our payment by phone and left the completed car locked for us to pick up when we were exposed to COVID. Will def return!
-
September 2021 by Scott Rickman
Very friendly and get the job done
-
July 2021 by Clay Franklin
Great service, staff is friendly and knowledgeable. Shop area, building and grounds are neat and clean always.
-
June 2021 by B E MORGAN
Would not let the shop to work on any thing, left my car there for shocks they took my mag wheels off and put on some rims, said they did not but they did,, stay away
-
June 2021 by Jessie Boxley
They work fast to get you back on the road. Wonderful job
