ACE Cash Express at 3925 Melrose Ave NW, Roanoke, VA provides a range of financial services, including short-term consumer loans, check cashing, bill pay, and prepaid debit card services. Customers have praised the excellent customer service at this location, particularly from employees like Laury and Lee, who have gone above and beyond to assist them. Clients have described the staff as helpful, professional, and kind, with one customer stating that Laury "practically saved my life." The fees are clearly posted, and the employees are knowledgeable about the available services. Overall, ACE Cash Express on Melrose Ave has been a positive experience for many customers in the Roanoke area.