ACE Cash Express at 3925 Melrose Ave NW, Roanoke, VA provides a range of financial services, including short-term consumer loans, check cashing, bill pay, and prepaid debit card services. Customers have praised the excellent customer service at this location, particularly from employees like Laury and Lee, who have gone above and beyond to assist them. Clients have described the staff as helpful, professional, and kind, with one customer stating that Laury "practically saved my life." The fees are clearly posted, and the employees are knowledgeable about the available services. Overall, ACE Cash Express on Melrose Ave has been a positive experience for many customers in the Roanoke area.
These guys always come through when I need them and Shanice was so professional and an absolute joy to work with.
September 2026
Carl and Shanice were extremely helpful with helping me today! Very sweet people.
September 2026
I absolutely love this place and the people that work there are very caring and they take the time to explain to you to let you know what's going on. They work with you honestly I will continue to go there thank you Shanice and thank you Jennifer for working your butts off to be able to help me out I'm so thankful for you... read full comment