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March 2024 by A N
Logan was excellent went above and beyond what was expected didn't push a sale and stayed within our range! Great place and awesome associate! Will recommend to anyone!
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March 2024 by Nicole Colandrea
Horrible first experience. I got a table set and entertainment center for my first apartment. Big mistake. I paid extra for assembly, extra for the "white glove" delivery. I received no white glove delivery. Long story short I was supposed to have my furniture and it assembled on 2/20, I just got the last piece of my entertainment center today. On 2/20 they told me they don't assemble entertainment centers, I call and deal with the store unfortunately, they have two people come out the next day to assemble, they break one of the parts of the entertainment center, today found out I also had screws missing to even put it completely together. I have to deal with the store again to have the other pier ordered. I call customer service about a week later to check on the status, because it's about impossible to get anyone on the phone to truly help you and managers are always "with a customer." First thing I'm told is, it should be in by the end of the week, I call at the end of the week, then somehow it's on back order till April. At this point I've lost all my patience with how I've been treated as a first time customer and with the absolute lack of customer service I've received. No one has ever called me for any issues, no one has ever offered any refunds or credits for the many issues. I have had to call the store repeatedly just for simple updates or to check on anything. After being told about back order, I ask why I'm being told two different things, I then get asked who I spoke to, which I did not remember but it was the same store the same department soo. Not until I had to actually go into the store myself to hanlde anything did I get told by "management" that they had the piece in stock that it should go to me and that management meant to call me back, sure. Fast forward to the new delivery date of today, again this was supposed to all be taken care of on 2/20 after I waited over a month for my delivery. They show me the piece and how the glass is supposed to be inside the pier, that the whole thing would have to be taken apart for that to be in correctly. At this point I just want my furniture I am owed and I will fix whatever else that is STILL NOT CORRECT. They bring it in, then I find out that they have no screws, I have no screws where the bridge is supposed to connect two piers to my entertainment center. I can only assume it got thrown out the last time people were here to assemble the entertainment center the first time. Greatttt. So I now FINALLY have my furniture that I so stupidly paid all the extra things for and NEVER received any apologies or compensation for my issues since 2/20. I'll say that again, since 2/20. It's absolutely ridiculous what I've gone through and the nonsense I've had to deal with from this store and it's staff and management. I will NEVER be back, I will NEVER refer this store. Thank god I just finally have all my furniture I paid lots of money for BUT you know, I'll have to actually finish putting it all actually together. Because over $2,000 is just not enough to have what you were supposed to have to begin with and have waited 2 MONTHS for...... do not shop here. From start to finish, disappointed and used as a customer. Lots of lies.....
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March 2024 by Marshall Fedolfi
Darryle J was a fantastic help through our furniture buying process. Highly recommend!
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March 2024 by Amber
I walked through the door and met Joyce aka J.J.With a bright smile and warming welcome and positive attitude . I told her what I needed and she went right to what we needed. My daughter left excited for her new bedroom suite. I will definitely be back in the future for more furniture purchases.
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March 2024 by Andy C
Darryle was very helpful and made the transaction smooth and easy
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March 2024 by Brooklyn Campbell
Darryle was very helpful to find what we were looking for, also very professional and easy to work with.
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March 2024 by Sapphire
J.J. was so helpful and friendly. Helped wirh price match as well. Recommend Ashley Furniture. TxnDi
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March 2024 by Greg Forrest
Zach did a great job.
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March 2024 by levi barrett
Ian was great, worked with us to make us happy. Recommend him to anyone.
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March 2024 by Jenna Tran
Zac was very nice and helpful in helping us find what we were looking for in our new home. Highly recommend.
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March 2024 by Thu Trang Tran
Zack was great!!! He was very helpful and amazing though out the whole process!
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March 2024 by Phat Nguyen
We got an amazing deal for our sofa and coffee table. Zach helped us out with the whole process and was a pleasure to work with.
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March 2024 by Tara Hamilton
Darryle Jackson super helpful, personable
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March 2024 by Rosa Coffey
Ian was very pleasant to work with and very patient as we made our decisions.
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March 2024 by Jason Coffey
Ian was a great salesman!