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August 2023 by Rico “The Icon” Wright
I STRONGLY DO NOT RECOMMEND THIS SHOP. I trusted the owner for years with my car just to find out he was beating out my money the whole time. Charging me for things they didn't fix. When I drop my car off to be looked at to see what's wrong he would work on my car without calling me to let me know what's wrong or the price and he would just hit me with a Bill on something I didn't agree too. Then when I tell him it's messed up he won't fix it. He'll just keep saying it's something else to keep me spending money and the problems never get fixed. He's had my car for almost a month now never once called me to tell me what's wrong. On the 4th week which was yesterday I had to call him to check on my car he said they havent touched yet and it wasn't driveable that fluids pour out as fast as they pour it in. But that's crazy because I drove the car for 4 days after I realized I had a leak even drove to Charlotte North Carolina with no problems then when I dropped the car off for him to fix my struts and shocks for the 4th time and to fix the leak he said I need a new engine now and the car is not drivable. Then he says he's not going to fix the struts or the shocks because it's not worth it because it's not drivable unless I buy engine from him for $1,800 I need a refund on everything.
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August 2023 by Mike Capalot
These mfs don’t know what they doing point blank.
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July 2023 by Tracy Gibson
The worst service ever.. Don't go there unless you want a junk vehicle
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May 2023 by Ray Wolfe
Very nice to deal with and tries their very best to help you out.
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January 2023 by Selena Williams
Very nice, and professional! I am satisfied customer?
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August 2022 by epb
Paid 150 dollars for repairs that didn’t last a day. Found a coolant leak in my car when I brought it home. The mechanics told me they couldn’t find any such leak when repairing itService: Auto maintenance
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May 2022 by Tammy Earley
Keith is an honest man. He cares about his customers and takes care of them and make sure that he treats them right. I had another mechanic shop look at my car and they told me that it needed a part that was going to cost $500 and I took it to Austin's Auto Service for a second opinion. He told me that the other garage what's wrong that it didn't need to be replaced. He did a simple fix and I was good to go and instead of paying $500 it only cost me $120. Thank you Keith, for your honesty and a great service!
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April 2022 by david “HILLBILLYS R US” overstreet
Great bunch of people. Love the work they did for me
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January 2022 by David Gray Hicks
This is the worst place to ever visit. The owner doesn’t know anything and if he does show up he has Covid. Then If he isn’t there he has a little girl who doesn’t know anything yell and scream at you. Then try to play a victim when your in the right. He pays his employees under the table to avoid taxes. And when he wants to discipline a technician he’ll with hold heat. He expects his employees to shovel snow while his other lot has been freshly clean with a bobcat. He does not even have a business license to operate in Salem. The cars are not even worthy to be on the road. And what repairs get done are with the cheapest and likely to fail within a week or two of buying or paying for said repairs.
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January 2022 by David Hicks
This is the worst place to ever visit. The owner doesn’t know anything and if he does show up he has Covid. Then If he isn’t there he has a little girl who doesn’t know anything yell and scream at you. Then try to play a victim when your in the right. He pays his employees under the table to avoid taxes. And when he wants to discipline a technician he’ll with hold heat. He expects his employees to shovel snow while his other lot has been freshly clean with a bobcat. He does not even have a business license to operate in Salem. The cars are not even worthy to be on the road. And what repairs get done are with the cheapest and likely to fail within a week or two of buying or paying for said repairs. I would strongly advise not to do business with this place.Services: Exhaust
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January 2022 by Grease Monkey-Vape
Went for service. My brake pedal was going to the floor and some young technician told me it was a abs pump and $700 later I still had no brakes was told to pick up and because the unsuccessful repair it caused a accidentService: Brakes
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January 2022 by Wesley Morton
They’re very money hungry people they don’t know how to treat customers and their vehicles aren’t worth what they charge people Never go here unless you wanna get ripped off , they didn’t even give the correct paper work to title the vehicle , this place should be shut down permanently
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July 2021 by Realdriveflow Boiz
Highly recommended u not go here Austin and Keith are rude and dis respectful on multiple levels frauds in the common if I may add meaning will charge for fees that dont exist head to salem or cove for a better deal thanks for reading
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July 2021 by Elle Bug
He sold me a lemon , Don’t go here ! Only had the car for 2 months.
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June 2021 by Whitney Ostenson
I bought my car and they fixed it . But be prepared to wait 6 months for a title
