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March 2025 by Marie Marie
The employee with the braids/locs was very rude. Got smart just because I asked what coolant was compatible with my vehicle BUT then I added that I wanted the same color that was in it. He said the color didn't matter and preceded to say why'd I ask him if I was going to disagree that the one he recommended was compatible. Sometimes it's not what you say, but how you say it. And if it matters to ME, it matters. I declined his help and left, maybe I'll have better luck at Advanced Auto.
*Update...I saw the employee leave so I went back in to get help from somebody else. When he returned he proceeded to yell from his register all the way to the one helping me, about what I did and didn't want, which was obnoxious and clearly I didn't want his help. He made it seem like I didn't know what I wanted. However, the other employee was patient and nice. I was able to get what I needed. But, I wont be back.
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March 2025 by Molly Gimbert
Eddie is a great customer service representative. He was attentive from the moment I got in the door until I left. The item I needed is dealer specific, but he did suggest another option. Excellent service and company representative for Auto Zone.
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March 2025 by Delli
Very rude customer service
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March 2025 by jayden. lol
so thankful for Tony. i called about my headlights going out only a few days apart. he gave me some advice over the phone & i was able to bring my car in for him to check it out. he fixed them for me easily while saving me the wait & money at a car shop. he told me what to do if i have another issue with them. thanks again !
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February 2025 by carsonsdad07
Dead battery I bought a while back, was replaced at my house after hours. Tony was awesome and a great help
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January 2025 by Parisa Farahani
Exceptional customer service! I had an unexpected tire issue, and the team went out of their way to help me find a solution so I could safely get back on the road. Their kindness and willingness to assist truly stood out. Thank you for your support!
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December 2024 by Delilah Owens
Tony was so helpful and nice helping us figure out if our alternator or battery was dying. Great service!
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June 2024 by Sierra Sallah
Tony and his team worked hard to find the best deal and solution for my vehicle. I am so appreciative!
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June 2024 by Kimberly Belcher
Outstanding Service the lady at the parts counter was extremely knowledgeable and helpful. It was good to work with somebody who took the time to explain the simplest details to me. High five to the lady named Erin you guys need more like her.
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June 2024 by Anthony Allen
Ricky went above and beyond helping me diagnose my problems and helping me with my purchases
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April 2024 by Mister V
Got what I needed, but the kid working seemed irritated that I was there at all. He actually said "whatever" when I told him to have a good day. I'll probably go back for convenience, but hopefully someone else will be there.
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April 2024 by Dominique Wilson
Literally the first and last time there. I always go to advance, but I saw they(auto zone) had my part while advance didn’t. Went to pick it up, turns out I ordered the wrong piece. Take it back, the older gentleman who helped me asked if my HUSBAND or I picked this up…. Husband, no it’s just me. And then acts like women can’t do car things…. Yeah it’s my fault for not checking the amps for the fuse thing but like I have never been treated that way at advance or o Riley’s.
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March 2024 by Sherry M. Wray
This particular location is not my favorite. Twice I've been and the store manager talked down to me like I didn't know what I was talking about. I guess he thinks girls don't know anything about cars or can't work on them. There was a new young guy working that was nice to talk to while I waited for the manager 20 minutes to correct a problem the manager done himself. Oh and he messed up a second time requiring someone else to correct his mistake and I had to wait another 10 mins. I like AutoZone but not this location.
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January 2024 by Mark Wooldridge
Great store! Very knowledgeable staff!
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January 2024 by ANGIE
Needed a new battery, went to Advance Auto on 13th Street first and was told it was too much to do to replace it. Lawrence at Auto Zone didn't hesitate to help and replaced my battery in no time. Thanks for the excellent customer service!
