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February 2024 by Natalie Brown
I can honestly say that great service is becoming a lost art now a days. So when ever I am in the presence of virtue by honorable men or women for that matter, I have to give credit Where it’s due! Joe, Lee, Jr, and district Manager Mike Collins you fellas are the epitome of great service Thank so much for you integrity and most of all hard work. We appreciate your unmatched Customer service!!!
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January 2024 by wayne hutton
Great place. Low prices
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January 2024 by David Sloop
John was outstandingly helpful. I was on a roadtrip when my brakes went out and I needed to replace them. John gave me all the reccomendations he could from his experience and advice to get it done. I appreciate all the help.
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December 2023 by Shannon Martin
The gentleman went out of his way to help me an even put my light bulb in for me ending up being tedious an he still smiled
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October 2023 by Michael Smith
Great customer service
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September 2023 by Patsy Morrison
I had a bad battery on the same day as I had two rescue transport. I had been on the phone with several different part stores, and nobody seemed interested in helping me. I drove to this store, and the young lady at the counter had me sorted in short order. They even changed the battery. I highly recommend this store.
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September 2023 by Brad Rutherford
I had bought a blower motor resistor for my car that I ended up not needing. The part I initially bought turned out to be used, but the store manager, Joe, helped me get my $ back. Great group of people here at this store.
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September 2023 by Donna Sanchez
Awesome customer service always able to get exactly what I need
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August 2023 by biker Babe
Worst place EVER!!!! I used their chat system and the person stated that they had the parts I needed, So I go all the way there to find out that they LIED and had NONE of the things I asked about, And to make matters worse, the old gray haired man working was RUDE AS HELL. Then I asked if they do do a diagnostic test and guess what? IT WAS BROKEN!!! He even bashed other workers saying they were STUPID and let customers take them outside to use and stole them, THAT is not something you disclose to another customer, THAT is something you tell your BOSS!! they obviously will hire ANYONE, even people with ZERO knowledge of vehicles or what they even sell. If you go, then you will be as ignorant as those "employees". STAY AS FAR AWAY AS YOU CAN FROM ANY AUTOZONE!!!!!!!!
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August 2023 by Mr. Question Everything
Great customer service. Always willing to diagnose a problem on the spot and if allowed by company policy. They help you fix it. These guys and women are great
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August 2023 by Sandy Lafon
Told us a part was going to be hard to get and if we found at junk yard..it too would b over 300.00..Guy was clueless, I called another parts store guess what had my part...n stock went straight picked it up and it was 165.00 plus tax...ding dong.. said truck couldn't be fixed...b hard to get part...
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July 2023 by The local Yokle
There is only 1 staff in this place that knows vehicles and the correct part. I purchased wipers getting the wrong ones by a staff member. When i returned the manager who is amazing and is bilingual assisted me with getting the correct wipers. They put them on for me amd were very friendly
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May 2023 by mary lynn Wills
wonderful employees fantastic customer service elderly lady totallylostthey did everything to helphighly recommend*****
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May 2023 by Albert LePosa
Needed new wiper blades. They installed them right away.
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April 2023 by Alston Transportation
CHANCY on Williamson rd in Roanoke was the best sales person I have ever met She not only helped me with the bulbs I needed but actually came out to my van and helped me replace them if Auto Zone has an employee of the month or year She has my vote Please give her all praise I will definitely be coming back to Williamson rd for her great service and kindness Thanks Autozone and CHANCY!!!!!!!
