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November 2022 by Jason Driskill
I came to the branch a few days ago for the first time and had a very warm welcome and I had a lady named Katie help me out! Super great lady and such a great personality. I go see her for all my banking needs. She has become a friend. Awesome job!!
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November 2022 by Amanda Wright
Sue Larkin is knowledgeable and cares about her customers. I not only have a business account but will be opening an account for our local nonprofit with her!
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October 2021 by Alex B
Great customer service, helpful and knowledgeable. Highly recommend to anyone looking for a bank in the Roanoke Valley!
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April 2021 by Marcia Navidi
Working with Susan Larkin is an absolute pleasure. Not only is she dynamite at customer service but an incredible networking partner. Bank of Botetourt isn't just another bank! Meet Susan Larkin and you'll understand the difference!
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March 2021 by Ann Custer
Susan Larkin is knowledgeable, patient and Creates SOLUTIONS for just about every banking problem you may have. Years of banking experience Is an added bonus to all of her Skills & Talent. I could continue to name a list of her outstanding qualities but there really isn’t enough room here.I am so glad that they are established and local here in Roanoke. I cannot begin to explain the Problems that Susan found/created solutions.I’m sure she got tired of seeing me every day but for two weeks I was basically in her office and she was solving one problem after another. I on the other hand was pulling my hair out and felt so overwhelmedSusan‘s patience was very calming and that helped relieve of a lot of my stress stress ... she was so confident and encouraging and she certainly help me solve a lot of Issues. Thank you Susan for YOU ?
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January 2021 by Alex Bratu
Great customer service, helpful and knowledgeable. Highly recommend to anyone looking for a bank in the Roanoke Valley!
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July 2018 by joshua beckner
Always great
