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December 2023 by Denise Johnson
Great staff here, very helpful and some special deals for the holidays going on.
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November 2023 by Ollie Branham (Nene)
Nice love the employees they look out. There a big help, helping me find what I wanted. Thank ya'll so much keep up the good work see you soon
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August 2023 by Jessica Fallen
I love that store I brought some hand sanitizers July31 and shower gel August 1 called Beach smelled really good ALL there fragrances smell really really really good
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June 2023 by Cherie Lynch-Cabbler
Love everything about BBW I'm here twice a week shopping ?️??♀️♥️
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May 2023 by Zac hudson
Done online pickup order went to store to pick it up after received confirmation it was ready and they informed me that they sent it to another store 2 hours away to be filled because an item was out of stock. Would not let me change order back to store and do away with out of stock item and change price. Said that I would have to contact customer service. After talking with customer service who also was no help I had to pick items out in store and pay again for them and wasn’t able to cancel pickup order at other store so now I have to wait for money to be refunded instead.
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May 2023 by Rebecca Wirt
Very helpful staff easy to find items They have regular sales going on
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April 2023 by elevaTOURS (dieselducy)
I am a very frequent patron of the store. The staff is always friendly, and they always have new smells. I love the store.
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January 2023 by Andrew
Not a review about staffBut candle qualityIm an avid user of bbw products especially the 3 wick candlesBut recently their products take a dive. The filaments fall off when there are still lots of wax in the container but you cant light themIt’s almost 20% of all the wax that are unburnt and go to waste
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November 2022 by Josh Robertson
They are still playing the silly games from 2020. We went to this store on Black Friday to buy some candles from White Barn. There was an employee not letting people in, rather was forming a line down the corridor to enter the store. This was the ONLY place at THREE malls that was still playing these silly games of not letting but a few people in. We skipped the store and went to Yankee Candle where we bought $400 worth of candles. We won't be returning to Bath & Body Works.
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November 2022 by The local Yokle
Many love this store.. i dont love it! It's ok.. they sell fragrance.. and 90% of them smell bad.. there are very few i like here. But that's my opinion.. occasionally, they have sales which arent too bad.
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October 2022 by Angela Stilwell
Went here for my daughter! Iove it too. Only thing when ordering online was a drag. Guess I got to store next time. I have a coupon lol
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October 2022 by William daugherty
Idk if it's the manager or whoever but she is very rude and disrespectful when I was trying to pick my online order up!! Tanglewood is so much more respectful and helpful!
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October 2022 by Jenniffer Nelson
Love all the new smells and all the deals you can get either online or in-store.
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October 2022 by Cynthia Vineyard - Brown
Customer service was good. It was overly crowded in the store; thus, making it very difficult to move around
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May 2022 by Sara Batson
As soon as me and my sister walked in we were thrown a sales pitch and given a basket which made us feel like we were forced to buy something although we were just looking. We walked around the store and made our way to the other side where we were asked more questions about what we were looking to get today we responded that we were just looking. That wasn't a good enough hint to let us just look I guess because they continued to ask questions and try to get us to smell products.. the experience just seemed very uncomfortable like they were trying so hard to get us to by product we really didn't get the chance to look around and after being questioned so much our goal was just to get out. It was just a bummer because I love bath and body but felt like I couldn't enjoy the experience because people were trying to reach a "sales goal".