Bath & Body Works has been creating pleasant scents for over 20 years, offering a wide range of products like fragrant body lotions, shower gels, and 3-wick candles. Customers appreciate the variety and the quality of the items, often finding good deals such as 40% off regular prices. The store is generally clean, organized, and well-stocked, with friendly and helpful staff who assist customers in finding the right products or gifts. Many reviews highlight positive experiences with customer service, especially when shopping for gifts or enjoying the store’s sales and promotions. Customers also value the store’s helpful staff who share their favorite scents and inform about ongoing deals, making shopping enjoyable and not rushed. The store’s app is praised for saving money and making it easier to indulge in self-care. However, there are some negative experiences, such as one customer who faced poor service and attitude from staff when returning an online order, which was disappointing. Overall, Bath & Body Works is seen as a friendly, clean, and well-stocked store with quality products and helpful staff, making it a popular destination for scented products and gifts.
I went there for semi-annual sale, I am very disappointed. Sale, not like it has been in the past
May 2025
I absolutely love Bath & Body!! I am very grateful for the rewards program, but I am very disappointed in the changes they have made. I'm happy they increased the amount, but in turn, they have excluded multiple items you can use it for.
April 2024
Employees are very helpful and I love that it's never crowded.
