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January 2024 by James Porter
I needed a new battery for my Nissan Xterra, I have shopped at Batteries Plus for hard to find bulbs in the past, never for auto battery. Batteries Plus had a Duracell premium battery for less than the local competitors. The staff was friendly and helpful and the installation was free and timely at the store. I completed the purchase online and the web site was easy to navigate and I was able to make an appointment for installation within an hour. I would recommend them for auto battery replacement. Jim
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November 2023 by Terrie Vaughan
I will go to the Roanoke Batteries Plus store over this one any day. I called The Roanoke store and they were more than happy to let me drop by and check out my battery needs first hand and they will install it. This store she said no they do not install batteries, and also didn't want me coming by until I gave her the battery number. Even after I told her the search, I found on Battery Plus stores, said they do install.
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October 2023 by Travis Grunz
Very helpful and knowledgeable! Had what i needed in stock vs ordering.
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August 2023 by Eric Svec
I got a replacement screen put on my iPhone 13 and it is terrible. At some angles it’s a different color. Sometimes it flashes black for a second. Also it drains the battery very fast. I went from getting my phone off the charger in the morning and staying charged for the rest of the day to have to charge it three or four times a day. If you need a replacement iPhone screen I do not recommend getting from these guys.
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August 2023 by Holly B.
We went and bought new batteries for our smoke detectors because we were tired of the beeping sound. Replaced all the batteries, then a week later all of them are dead again and making the beeping sound. So now I'm thinking we were sold dead batteries. We will be buying from Amazon from now on. Also the beeping is driving me crazy
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August 2023 by Rachel Keener
Called Batteries Plus because my phone screen turned black. When I took it to my cell phone carrier (USCellular), they were unable to help me and instead tried to get me to purchase a new phone. Batteries Plus was quick to diagnose the issue and replaced my screen and had me back up and running quickly. Thanks for an awesome job.
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June 2023 by bekah mohney
I came in a few weeks ago, everyone was really nice and helpful. I came in for a battery replacement and it worked for two days, but when it got changed there was a battery warning. I'm not saying that it is their fault but I do not know what to do about it.
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February 2023 by none none
I personal will never use the battery plus again. The battery I purchased died after 2 1/2 years it was still under warranty they replaced it with a smaller and cheaper battery they said they didn't have the original battery. There batteries are junk. Then the sale slip listed parts I didn't get. There employee is cheating the company. I didn't pay for anything. A battery I purchase about the same time for my lawn mower died just out of warranty. I believe there Battles are designed to die after the warranty expires. Disappointing ?
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December 2022 by A Lanzara
Outstanding service! Quick timeframe!I was incredibly pleased with the technician’s expertise. I couldn’t be happier with the work done.
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September 2022 by John
Purchased a specific battery online to pick up at store. When I arrived at store they tried to give me a lesser quality battery for the same price. I wasted my time as well as expensive gasoline which could has been avoided if they told me they didn’t have the product when I was ordering it online. I will from now on check elsewhere 1st. Shame on them.
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August 2022 by Lori M. Lamey
Very pleased with this place. I went in to have batteries place in three different watches. They did it for me and I have a guarantee for life to get them replaced labor free.
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July 2022 by Dean Lambert
Atv battery, 2 yr warranty, other have 3-6 month at similar prive
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April 2022 by Shireen F.
Shannon was terrific to assist me with a new IPhone battery - i have utilized this location for every battery need for years - watches, car remotes, all those small batteries you can never find looking on your own !!! its just so easy !!!
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March 2022 by Kenny Wayne Keith
Needed some batteries for a medical scooter that I was going to give to a friend who is in a wheelchair. I found the batteries and charger in stock there.Good service and very helpful.
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March 2022 by Jim Dixon
*Update below*They don't stand by their phone repair work. I had a new screen installed on my Pixel last August. It began to separate from the phone in late December and I brought the phone back to them in early January. They spent a few minutes adding a little more adhesive and told me "if it happens again, get a full case". Ok. Well, it happened again and I took their advice. You'd be wise to take mine. Don't take your phone to them, they do not stand behind their work.Response to the owner: The manager called and left a message. I returned the call and left a message for him; he was "out of the store". Instead of returning my call he replied here. Note what he did NOT say below: "We've seen the phone and know it was a faulty repair on our part. Just bring it by and we'll redo the repair and make it right."
