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October 2023 by Alex Latham
Great facility and easy to navigate inside!Could have had a little more signage or directional help for parking, but getting there a little earlier could have helped that too
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October 2023 by Steven S.
I went there a week ago just to look at a car Austin was my sales person. Great guy worked with me and I decided to buy a 22 trailblazer I traded in my other car. I got a good price for it. The guys are very good there.
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June 2023 by Deez Nuttz
Thank you! Charlie S. handled my order with ease and professionalism. The absolute best in the parts department bar none. I will only ask for him for my part needs.
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June 2023 by JC83 2023
Thank you! Charlie S. handled my order with ease and professionalism. The absolute best in the parts department bar none. I will only ask for him for my part needs.
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March 2023 by Connie RE
Clifton was an awesome person to work with!! I love my pre-owned Chevrolet Trax!! Thank you!!
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November 2022 by Leslie Lavonne
Joshua Brown gave excellent service today. So polite, kind with a friendly face. It was a wonderful sales experience. We appreciate him.
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September 2022 by Love Whorley
Michael Simons assisted my daughter in purchasing her first car and was very informative along the whole process. If you are in the market for a vehicle go visit him! Margie
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August 2022 by Jonathan M.
Just bought a used car from them. things that I found broke that were minor they didn't help with. ok. whatever. less than a week after purchase I realize the heater doesn't work. during the process I bring up the fact that the AC lags when turning on and the salesman says they will probably take care of it if it's an issue. Michael Simons is his name. That was a lie. I called sales manager said he would see what he could do for me. Never called back. So now I am taking this car to a repair shop out of pocket. I bought my last 4 cars from them. they will lose my business permanently over 3 or 400 bucks. I doubt they care. I will let everyone know though and I am sure steer enough people away to cause a bit of damage. Good job guys. I know I should have known better than to trust a salesman but hey here I am out of pocket and feeling stupid for trusting them. Finer points of dealing with Berglund 1. If they tell you they have no room to fix something you find. Walk away. 2. They don't negotiate price, walk away. They gave me 16500 on my trade and put it up for sale for 24900. I found 8k markup to be consistent when talking to others who have traded in there recently. 3. Take vehicles to your mechanic prior to purchase and don't ever trust a salesman.
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March 2022 by Adam C.
I purchased my new Chevrolet Equinox on Monday. Walker Patterson was very helpful and made it the best buying experience I've ever had. I will definitely be recommending him and berglund to anyone looking for a vehicle.
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January 2021 by Doug H.
Go see Doug. He will do everything he can to get you approved! He was fast, efficient, and really cared about my family.
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January 2021 by Kevin T. Akers
Secured the part I needed over the phone, paid for over the phone. Left at will call. Pick up was slow for wait time
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November 2020 by Cecily A.
Great place to purchase a vehicle! Very nice and professional salesmen. Paul was great to work with. Will be back for future purchases!!
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October 2020 by Jordan P.
While the service department did a good job, I was met with a horrendous experience while waiting to get my vehicle serviced. The service department was rather busy Saturday 10/10/2020. So while waiting I decided to walk across the street to the used car lot to check out a 2019 White 5 series BMW. Upon entering the lot, I was approached by a sales man named Ron Otey. Ron and I talked for a few moments before going inside. While inside we spoke about a few other vehicle options I was interested in. After that conversation Ron said "Let me go talk to my manager, because he may have access to vehicles on his computer that I don't." Upon coming back into the office, Ron introduced me to his "boss" Paul Reburn. Paul, Ron, and I started talking about the BMW in question as well as other vehicles I was interested in. Paul began sharing stories about his own personal BMW, we talked about me moving across country and afterward Paul started asking me questions about what I wanted my payments to be the cost of insurance on a vehicle "like that" and then began making sly comments implying he had no intentions of entertaining me even seeing inside the vehicle let alone me potentially buying that vehicle or any other vehicle in that price range for that matter . Paul ended up saying "I'll be back" and upon coming back, he started with " I believe you'll fit right in, in California. I wish you nothing but the best" and walked out. Not sure what he meant by that because I did not come in to talk about me moving, but buying a car. When he walked out, Ron said to Paul, "yeah I'm just going to grab the keys and show him the inside of the car." Paul replied "that won't be necessary" and walked away. I was left sitting confused and disrespected, because the service i received was not that of someone trying to make a purchase, especially when not only have I purchased a vehicle from berglund in the past with no problems, but my family has been purchased multiple vehicles since the '80s from berglund. The stock number for the vehicle is #BFP8714. I was very unhappy with the way I was treated and how Paul seemed to find humor in his behavior. Not sure why someone like that would be in a Manager role.
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August 2020 by Jp G.
Berglund Chevy is the place to bring your car for sales or service . If your looking for a new ride ask for Jeff Parker if you need service ask for Chase or Marvin
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July 2020 by Kim S.
While we were headed up to Shenandoah National Park, our car broke down. We left Blue Velvet in front of Berglund auto repair, rented a car, and continued our vacation. The service department was incredible. Jeremy made sure we were well informed each step of the process. He went above and beyond our expectations to deliver great service. If we lived here, I would buy a car from this dealership. Good service and friendly folks. Thanks again, JeremySoooo, we ended up purchasing a vehicle from this dealership. Ron Otey was our guide through our purchase. He was professional and very helpful. We enjoyed our experience and even had a few good laughs while getting our new car. Thanks again for making a downright irritating situation tolerable.