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May 2023 by Google user
Great service and owner was super friendly store had a warm and welcoming atmosphere.
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April 2023 by Tammy105 D
Great service and owner was super friendly store had a warm and welcoming atmosphere.
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January 2023 by angie hughes
Best BOOST mobile store?The Mgr is super friendly and extremely talented in Customer Service ?️Only store I’ll go to!!!
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December 2022 by 1 eye willie
A SORRY store! Never open on time just 100% ghetto. I recommend everyone to deal with the Williamson rd store. The two on Melrose are hard to deal with. NEVER open on time! Meanwhile metro next door always open on time smh it’s a shame how some people treat their business
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August 2022 by Nick M
Worst customer service ever. Would give them a negative rating if I could. The entire company is just out to scam people.Reply to Boost: I would not come back to your terrible company if you paid me.
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November 2021 by Dave Valentin
Woman on Melrose is very Pleasant to work with great customer service at that store hope she's there for a long time
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June 2021 by Puchy Puchy
Not going to put anyone out there but this Boost Mobile location hasn’t been nothing but a headache, will say everyone has there own opinion. I thought I give it a try but after coming back a few times. I have been very disappointed and customer service not priority they are there to take profit over people. I wish I never brought my family here. We got taken advantage and the owners need to get this store back on track, or if not. I can say they are going to lose customers if your new or looking to upgrade your phones; I WOULDN’T COME HERE. I will stay away, we got ripped off and corporate had to file a complaint since we are not the only ones who had this happen to them.
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March 2021 by Janice Malloy
Phone company. Not bad u work with this place
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January 2021 by Tina C.
BEWARE of this store on 3542 Melrose Ave, Roanoke, VA: 12/4/2020 This store has taken advantage of a disabled man. The store representative supposed to have sold him a blind man the I-Phone SE paid about $270.00. Well sorry to say someone scammed my friend and he was given an I-Phone 6 identified under name MCunningham incoming calls and associated on caller I'd. Contact Boost call center supervisor says there is nothing they can do? Really this is an Ethics issue when you allow your franchise store to rip off customers and still collect payment every month without all services rendered.
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October 2020 by Jaelyn Fay Cupp
Employee was very accommodating and friendly
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June 2020 by Mikey Slusher
Employee was very accommodating and friendly
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January 2020 by Ashley Warren
Ms.T is the BOMB!!! Love the friendly customer service. She is a great multitasker.
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September 2019 by Karen Helms
They are always there with answers and helping hand. Always polite and friendly. It reminds me of the way a business used to be run with respect and knowledge. She is an awesome human being. Many people could go far in the business world if they followed her example. God bless you and keep it up
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July 2019 by Ashley Mullins
Hey so I had a problem with my phone and my texts stopped working so. This amazing 😠women helped me and after 30 mins. She fixed it so I don't have to factory reset my phone. Witch is the worst 😠thing that I have had to do. So thanks 😊 I wished I got her name. But she was here tonight at 6-19-19. Around 5pm.
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July 2019 by Michael Patterson
They provide excellent customer service and the owner is very Hands-On.
