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October 2023 by Kyla Aylor
Boost has the best prices on replacement phones in the area. I've been with a ton of other providers, but I go through 3+ phones a year (I work a physical labor job). I suppose I could always go the "phone insurance" route, but even then they only replace your phone so much. I would much rather buy a cheap 40.00 replacement smart phone that'll last me until I crack the screen or drown it with water then have to fork out 180.00 for the cheapest new phone if I was with another group (cough cough TMobile)
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October 2023 by Chester R. Henderson
I was able to get my new phone activated ( for an extra cost) and also had to purchase a Sim card for an additional cost...! ?
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September 2023 by Mary Brown
My place to go when I have a problem with my phone Staff is So helpful in helping me with my Problem
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September 2023 by Google user
My place to go when I have a problem with my phone Staff is So helpful in helping me with my Problem
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March 2023 by Samantha Gillis
Do not go to this store. Walked in and they screamed at me were closed at 1 pm on a Friday.
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December 2022 by 1 eye willie
It’s never open on time! The worse boost store in the city of Roanoke. I like to be on time with everything and coming to this store I have to sit in the parking lot for a long time because they’re always late to work smh.
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November 2022 by Blessed
Horrible customer service. I went in today to get help with my account. The guy with the dreads. He didn't help me at all. So I had to drive to another Boost Mobile on Williamson Rd. where Famous Anthony was at. I got great costumer service.
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November 2022 by Russ Compton
Whatever you do DO NOT do business with these crooks they lie to you to get you to buy expensive phones and when the phone itself doesn't work properly they refuse to offer up any type of a refund..these people DO NOT HAVE PROPER BUSINESS EDICATE..Boost you need to close this store down.
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June 2022 by Jackie Bush
This manager really cares about his customers. Will always, always returnSame great professional service
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April 2022 by Teresa Thacker
Excellent customer service ?
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August 2021 by Richard Owsley
To much fees for everything especially when using debit or credit CASH is your best bet + tax but a fee for using plastic is like ridiculous fee + tax to much.
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August 2021 by Randall Abbott
Great company
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January 2021 by Tina C.
BEWARE of this store on 3542 Melrose Ave, Roanoke, VA: 12/4/2020 This store has taken advantage of a disabled man. The store representative supposed to have sold him a blind man the I-Phone SE paid about $270.00. Well sorry to say someone scammed my friend and he was given an I-Phone 6 identified under name MCunningham incoming calls and associated on caller I'd. Contact Boost call center supervisor says there is nothing they can do? Really this is an Ethics issue when you allow your franchise store to rip off customers and still collect payment every month without all services rendered.
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June 2020 by Jeff Garris
Excellent service fast and friendly people
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March 2020 by Louise Whiting
Service was slow but thorough.
