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April 2024 by Tiara W
Great old fashion ice cream with a huge selection of premium ice cream flavors. I am in love with chocolate raspberry truffle and the key lime pie ice cream. But I keep finding new favorites like the caramel machiatto and the caramel coconut cookie.
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February 2024 by Amanda
Ice cream is good but the sizes are ridiculous. Even if you order one scoop it’s the smallest scoop you’ll ever get. Disappointed that there is nowhere to eat inside.
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February 2024 by Angel Garcia
The person at the register was super nice I believe his name was Ryan jones, super wholesome guyDietary restrictions: My friend Ricardo ate EVERYTHINGWheelchair accessibility: I saw a person in a wheelchair crawl up the hill
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February 2024 by Rithika Patel
I came to Brusters a while back with my family. I stopped coming because a scoop of ice cream was more of a kid-size scoop than an actual scoop. I decided to return today thinking that maybe it was the employee that scooped less. I was wrong. The sizes is their scoop are very small. I had the same issue today. I don’t think it’s worth the drive or the price to come back. I’m sticking to Blue Cow. I see several reviews on issues with the size of the scoop. Please correct this.
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November 2023 by Eli Renigar
The pics I took are the three employees on staff 24/7-365, very kind, smell good. (Lavender). Highly recummand this place. ??Wheelchair accessibility: The parking lot is
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November 2023 by Manuel M.
Ice Cream is my favorite dessert, and when I was told about Bruster's Ice Cream, I definitely had to go try them out. I first viewed the app and signed up to receive notifications of when my favorite flavors were available, and to receive points every time I ordered from Bruster's. What a wonderful operation they had there I thought to myself. But now I had to go see the place and try out the ice cream itself to see if it deserved all the recognition it was getting. I arrived at the building and was impressed that there was no indoor seating for the place. The great variety of ice creams occupied the inside of the building. There were many glass windows where you could see inside and the menu was on big signed attached to the windows. There was an ordering and pay window on one side of the building and a pick-up window on the other side of the building. On this side there were also some benches where one could sit on a warm day to eat their ice cream. As we approached the ordering window, we were greeted by a gentleman who had on a very bright red t-shirt and a red crab hat. He took our order and charged us which by the way the prices were very reasonable for the quality of the ice cream. We both ordered two scoops of Pumpkin Cheesecake Ice Cream inside a Waffle nest inside a bowl. The same person who took our order, Ryan, went and served our ice creams and brought them to the pick-up window. All this leading up to the first taste and wow was this ice cream flavorful and creamy! I savored every bit of it and highly recommend this place to all you ice cream lovers like myself. I promise you, you won't be disappointed. On the other hand you'll be amazed at the taste and the experience would make you want to come back and tell your friends about it!
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October 2023 by Sara Ayers
My family and I have enjoyed Brusters for many years and have always been frequent customers where ever we have lived … from PA to NC to here in Roanoke. Last spring I was overcharged for my order . I was told that my debit card needed to be re -swiped again that the transaction didn’t go through . When I looked at my online checking I was charged twice . OK - Simple mistake . I have emailed this Brusters location at least 20 times and I haven’t gotten the courtesy of a reply .Where’s your customer service ? I’m sure this was a simple mistake but Brusters you need to make it right .
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September 2023 by Leslie Foley
Key Lime ice cream is soooo good!
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August 2023 by Charlie Carillo
Fresh made ice cream. Feels like an old time place. Definitely the best ice cream anywhere around the Roanoke Valley
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August 2023 by Tana White
I got a milkshake. Medium price. Kinda bland flavor. I got banana flavor.
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July 2023 by A. dewease
Bruster’s used to be great but the last three visits have been really subpar. Scoop portions are ridiculous, 3 scoops isn’t equivalent to even 2 and each of the last visits ice cream was melted considerably when handed to me . Chocolate shakes were runny & barely any chocolate flavor. Not acceptable! Time to find another shop for ice cream!
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June 2023 by Angi Cole
I tried a number of their flavors and they are all very good. Their combinations are interesting and the ice cream is always creamy, fresh and delicious. Their Banana Cream Pie ice cream stood out to me and is my all time favorite! I am even on a “notification” list so when it’s on rotation, I am one of the firsts to know it has been made.It’s awesome to have such a high-quality ice cream place close by. Just try some and you’ll agree it’s better than anything you’ve tasted.
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June 2023 by Dave Tokar
lets start on the positive side fast service and nice personnel. Ok now the rest. this is now my 3rd visit. 1st visit everything was quick easy and right. Second visit What I assume is the manager gave me low key guff for not telling him that our order was to go. Then again I ordered 2 malts and 3 sundaes in waffle bowls and 2 pup sundaes(which they offer free which is great). That time the orders we right but again not asking if its to go and then given the customer guff on that is poor. Now 3rd visit and though I didn't think it was possible we go the make your own sundaes. We ordered 3 custom waffle bowls and none of them were assembled. Listen I get if the product doesn't fit a item or two not on the ice cream might be ok but, nothing but ice cream in the bowl on 3 waffle bowls and 9 cups of assorted toppings on the side. Isnt the point of a ice cream shoppe to enjoy prepared ice cream. If I wanted to assemble all the toppings at home I would have saved money and went to kroger and bought everything in parts. SMH I want to scream but, I refuse to do that to food service workers. I guess I need to find somewhere else to go. Never though I would be happier with a Dairy Queen.
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June 2023 by Eddie Upchurch
First time there tonight. Got Coconut Cream Pie ice cream in a waffle cone. Employees were very nice and the ice cream was delicious.
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June 2023 by Jacquel Adams
Terrible service!!! I love Bruster’s ice cream. However, the service leaves a lot to be desired. Customer service is very lacking. Great ice cream though!
