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October 2023 by Alex Erickson
Gave me run around from one end of town to the other just over which of their outlet takes my insurance and winds about dropping the vehicle citing " not having enough space to park " , therefore it was a waste of time for me so moved on with someone else to work on my damaged vehicle who does NOT give " excuses "!
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September 2023 by Jon E.
They messed up my drivers side head light, never aligned the Front-end, so now I have bad tires, never fixed my windshield Reservoir. My passers-side is not lined up so it gets water it it. Front bumper is not right. Missing bolts through out the whole Front-end. A big mess and I took it back for them to put a bolt in it and called it a day. Don't use them
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August 2023 by Gordo Mangum
Great place to take your vehicle if you need body and paint repair, the employees that work there are very knowledgeable about the repair business. AJ that runs the shop is very easy going and will help you out anyway that he can to get you back on the road.
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August 2023 by Charlotte D
Very professional and timely. I accidentally arrived quite early to my estimate appointment and they took care of me immediately. They go over every last detail of inspection and make sure you understand everything you're looking at. Great people. Great place.
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March 2023 by Andrew Thornton
Collision repair. Quoted 4 days. I called on 5th day (Friday) because I had not heard from them. I was told they had NOT ordered all of the correct grill pieces, and were waiting for additional pieces to arrive. On Monday, I spoke to the person handling my claim and he wasn't sure if the parts had come in, but would call me back. He didn't. I called them back Tues and left voice msg. NO RESPONSE. Called back Wed, left msg. NO RESPONSE. Went to shop Wed afternoon, car was "waiting to be cleaned up". I asked why he hadn't called me. Said he had been real busy. Repair seems to be satisfactory, although some aftermarket parts don't fit exactly.Services: Painting
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February 2023 by Robin Kerns
Very friendly and explained all planned work and after completion, went over all of the repairs. Receptionist was also friendly and helpful. All in all a very pleasant experience!Services: Painting
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February 2023 by Nadeem Khuri
They were very responsive to my calls and kept me updated. Accurate for their estimate of the work to be done and the timeframe to do it. Very pleasant.Service: Body & Trim
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January 2023 by Kristie Robers
Great business! They did an excellent job on my auto body repair. The work was done on the day they said it would be, and they called with updates several times during the process. I will definitely use them again and highly recommend.Services: Painting
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January 2023 by Mary Matthews
Professional and friendly. Used them for bumper replacement after someone bumped into my rear-end. The repairs took 1 day longer than original quote, but that was fine. Their pricing seemed reasonable. I may use them for some cosmetic body work on both my Jeep and husband's truck, depending on the estimate.Service: Body & Trim
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January 2023 by Judy Sibley
Used in 2012 and picked up another car today. Both times the service and quality of work at Cave Spring Auto was superb. Thank you!Services: Painting
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October 2022 by Adrienne D
They did an amazing job on my jeep. Looks better than new thanks!!
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October 2022 by corey harris
Excellent work. Granted my repair was not major just a bumper cover replacement splash guard some brackets and paint they did an excellent job and the customer service was above and beyond. I had several calls from the body shop keeping me up-to-date even though it was just a minor repair. Highly recommendService: Body & Trim
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October 2022 by anthony stavola
This was superb customer service. Jay and the staff were warm and friendly gave us regular updates and did an excellent job. In addition to a wonderful repair for the body damage the car was cleaner than it’s been in many years.!They obviously place a strong emphasis on customer service and doing quality work.Service: Body & Trim
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October 2022 by Michael Edwards
Had a bumper replaced and painted after a fender bender. The work was top notch and they even managed to clean my extremely dirty interior pretty completely. Set expectations about the timeline and got the work done when they said they would.Services: Painting
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September 2022 by R P
GREAT job. We have used this company for years and we choose no other! Upon pick up you will also see your car has been cleaned and detailed. Love these guys and the work they do!Services: Painting