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January 2024 by Grace Osorio
Got my babies ears pierced here great experience the staff that got my daughters ears pierced was amazing and kind
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January 2024 by Timanron Newcomp
my husband and i brought our 3 year old daughter to get her ears pierced , she was the one who asked for it unfortunately she got scared when we arrived there and we put her in the piercing chair . fortunately we had an awesome employee Brittany who calmly talked with our girl made her laugh and assured her she would take care of her . Brynlee willingly allowed her to pierce both ears and gave her a hug at the end ! i recommend claire's at valley view, Brittany did amazing and the cashier was fun and friendly spirited.
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October 2023 by Syreeta Combs-Cannaday
Big thanks to Kanisha who pierced my 8 year old daughter’s ears and was so sweet, witty, and kind. We had a wonderful experience. Thank you once again!
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August 2023 by skyler ashe
Great selection but slightly overpriced on some items
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February 2023 by Jennifer Miller
We came in today and had a very negative experience with Mary Beth. I found a notebook that my daughter would love, but it was damaged. I approached her and asked her politely if they happened to have anymore since it was the only one I saw. She was so abrasive in her response telling me no. I just ignored it and then asked if I could get a discount if I bought the damaged one. She told me she would do 20% off but she was rolling her eyes and heaving deep breaths like I had asked her for a kidney. I showed her the damage and she said "I could just tear those pages out and sell it like that" and walked away while I was still talking to her. It was really unbelievable how rude she was over something so minor and to someone who was treating her politely with dignity. Her badge stated she had been there eleven years; perhaps she is burned out working retail with the public. I told her at checkout that I hoped her day got better. Clearly she was having a bad one, or perhaps she is just an unpleasant person all the time? I walked across the mall into the shoe store where two cashiers both greeted me cheerfully with smiling faces and said "Welcome to the Shoe Department!" Perhaps you could hire one of them or have them retrain Mary Beth.
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January 2023 by Ellen Linderose
Good inexpensive place for jewelry and things that make your little girl stand out.
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December 2022 by Rae Eliz
I will never step foot in this or any Claire’s ever again. I came in today for specific Squishmallow brand items. I walked in to a small girl crying and begging to not have her ears pierced. After listening to the dad talk to the mother on the phone for several minutes while I tried to shop I hear the mother say “just hold her down and tell the girl to do it” as the employee approaches with the gun and the girl begins to scream. At this point I had to leave because I thought I was going to vomit. The child said no. She was crying and now screaming and the employee was going to go through with piercing her anyway and EVERYONE of the other women and mothers and the manager behind the counter did NOTHING. This is 100% abusive. This is the opposite of consent. What that little girl learned today is that her voice doesn’t matter, her feelings don’t matter, she can be forced and held down in public to have things done to her body that she doesn’t want and NO ONE will make it stop. I am heartbroken and disgusted.
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December 2022 by Alliyah Munoz
I wanted to get my ears pierced I came with a legal guardian and they didn't allow me to get my piercing because they weren't my parent's but a legal guardian!?
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August 2022 by Nita Bur
My daughter received her second ear piercing today. Sarah was the young lady who helped her. Sarah was so professional, kind, and gentle. Thanks again Sarah. You are awesome.❤
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June 2022 by Linneaya Sammons
They did really good with my sister's ear piercings
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April 2022 by Roma Brothers
Staff was knowledgeable about sales at the time and were patient with my daughter while I was shoppingCute earrings
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February 2022 by Megan Frison
I was happy. Got my cartilage pierced on both ears(same day) Lady was super nice and talked and engaged with me and customers. You do have to show your ID and sign paperwork on a tablet which takes a little time. There was a line and only one person working in that area but the wait wasn't too bad. Price wasn't too bad either. ? actually satisfied ? I know claires gets a bad reputation for piercings but this lady did an excellent job. I prefer this one over Lynchburg any day. If you have the right person doing the job then its definitely worth it. She was amazing and funny and professional. I wish I could remember her name. If it comes to mind I'll edit my review!!
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October 2021 by Latasha Campbell
If you need a birthday party for your little girl, you have to go here! The staff was beyond amazing and they had the best time! The girls working were so sweet and really made the party the best it could of been!!
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July 2021 by Jeffrey Lance
Expensive trinkets that young girls love.
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July 2021 by Shirley Haynes
Fine. Clean and organized.