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August 2023 by r c
Nothing really for men....finacee loved it.
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June 2023 by Lawrie M
I went to this DSW a couple of times. I typically cannot find what I'm looking for. I don't really feel that they have a great selection. Specifically I wanted some hiking boots. They had a few options but wish that they had more. I would imagine that being out in this area they understand that that's a common thing that people are looking for.I wasn't impressed with the staff. They were not very helpful or kind. Maybe I just had two bad days going to that DSW. Not sure but there's not many out this way. You get what you get or you have to order it online.If you have found my review helpful please give me a thumbs up ? and feel free to follow me for future reviews.
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June 2023 by Kelsey Fowlie
Keith is the best! Such a great experience! Had my sizes (which is rare) and got more than I was planning on getting. Thanks for a great experience!
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June 2023 by Lawrie Molle
I went to this DSW a couple of times. I typically cannot find what I'm looking for. I don't really feel that they have a great selection. Specifically I wanted some hiking boots. They had a few options but wish that they had more. I would imagine that being out in this area they understand that that's a common thing that people are looking for.I wasn't impressed with the staff. They were not very helpful or kind. Maybe I just had two bad days going to that DSW. Not sure but there's not many out this way. You get what you get or you have to order it online.If you have found my review helpful please give me a thumbs up ? and feel free to follow me for future reviews.
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April 2023 by leighann warfe
The staff was not friendly. The cashier was incredibly pushy with the elderly woman that was before me in line. She asked her multiple times to give her phone number. The woman timidly refused but the cashier continued another 3 times.
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January 2023 by J Duff
My husband and I shopped at DSW in Roanoke VA after Christmas. My husband wanted a pair of casual shoes. He found shoes that he liked but was having a problem with finding his size. He inquired about the shoes with one of the store’s staff, Sylvia King. She gave exceptional customer service in helping him find the perfect shoe, in his size. Ms. King was most pleasant, we hope she will be working when we return to shop at DSW.
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November 2022 by Kingdomtalk 222
Natasha was very helpful and informative. Great customer service. The entire staff was great.
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June 2022 by Aleathia Jones
I like being able to try on shoes at my leisure and the ability to order from the warehouse versus getting shoes that so many people have had on their feet.
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March 2022 by Bryan Fagan
Friendly and helpful staff but too expensive for kids' sneakers.
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March 2022 by Tina Bratton
There are amazing deals everyday at DSW and there are great people that work there that can help you with anything you need.
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May 2021 by James Ingram
Customer service at this store is terrible
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May 2021 by Matthew Tucker
Nice shoes and very nice lady working the counter.
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March 2021 by Nicole Destefano
Selection a little disappointing
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February 2021 by Jeanine Draper
My husband purchased a pair of Timberland boots last fall and through away the box . He got them out months later to wear ( after his old boots were worn out ) and he had gotten home with 2 right boots ! They are supposed to check your shoes ( sizes & to make sure that you have left & right shoes in the box ) before you leave the store ! We tried to exchange them but we had no receipt or box , so we left the store without any shoes or our money ! Thank you DSWfor the poor customer service ! We will not bother you again .
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January 2021 by Christiana George
I would ABSOLUTELY NOT recommend this brand. I purchased an item, I was ASSURED it would be here by December 22. Come CHRISTMAS EVE I called the brand to see what had happened and the store informed me my item had been canceled despite receiving TWO confirmation emails assuring me it would be here in time. The customer service agent was extremely rude and I was put on hold for AN HOUR. This brand is disappointing and frankly a scam.
