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November 2025 by Will Goad
Quick and friendly! Thanks Tracie & Heather!
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November 2025 by Karen Keesee
Jaden and Holly were absolutely wonderful. Holly was full of energy, willing to let me drive several to decide, and was very knowledgeable.
Jaden was also a Godsend. He was thorough, considerate to my needs, and very supportive. It was a wonderful experience.
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November 2025 by Geneva “SubmissiveHeart” Poindexter
Buying a car is always scary and a long process. But Horatio & Morris made it easier. Kept me calm and explained everything.
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October 2025 by Cindy Eveland
Jaden, Avi, and Jason were amazing! They went above and beyond help to us choose us a new car. We definitely will be coming back if we need a car in the future.
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October 2025 by Kristin Ransome
The customer service here was simply amazing. I started with talking to Trevin, who was phenomenal and patient with letting me test drive as many cars as I wanted, never once complaining. He was super helpful when it came to pricing and giving details on each car. Then, Jaden was wonderful in breaking down the complicated finance aspect of the purchase. He was very thorough and patient through it all. Couldn’t have made it through all the nerves I felt without him. A huge thank you to Nicole. She was so kind and patient with me when I came back after walking away on Saturday. She, also, never once seemed frustrated with my millions of questions about the different cars. She made the entire process bearable and as easy as possible. Her and Jaden both deserve huge recognition for staying after business hours to help me, neither never once complained, even though I knew it had been a long day for them. Lastly, special recognition to all the others I came in contact with that I never caught their names. Each person was so friendly and welcoming, always offering help, a beverage, or simply just a smile. I’m so appreciative to everyone I came across on this journey of buying a new car.
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October 2025 by Timothy Potter
After buying three Subaru vehicles from them in the past eight years trying to make a oil change appointment has to be three months out and waiting for over 2hrs presently at express service is unacceptable
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October 2025 by Deena Jordan
Excellent Service.
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September 2025 by Mike Saunders
Overall a very good buying experience. Star was great to deal with and very knowledgeable and helpful. Heather in the business office was also great to get things finalized. Feel like I have gotten great value for the money.
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September 2025 by Kerry Plank
We went for a tire rotation and they cross threaded all of the lugs! Also everything we go for an oil change it takes 3 hours and they never fill up the oil.
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September 2025 by Sarah B.
*EDIT* They discontinued the express oil service where you pop in and get one. You now have to make an appointment. You cant make an appointment on the app/website, you have to call, so I did. The soonest availability is in DECEMBER. It is currently September. A 3 month wait is insane. So to keep my warranty valid, I have to visit another Subaru dealership and spend $140 on an oil change. Not really worth keeping this car now, when I can purchase from a different dealership that actually honors the free oil changes in a timely manner.
Original:
I bought my Impreza here a year ago, it’s the first time i’ve ever bought a car brand new. When I come in for oil changes the service team is incredibly nice. They always wash my car, and the free coffee while you wait is awesome too! I recently had an oil leak and called in to make an appointment. Melissa Sigmon helped me on the phone call and through every step of getting my car fixed. She was incredibly nice and always let me know what was going on, plus she answered all my questions. If I ever decide to get a different Subaru, I know it’ll be from Southern Team.
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September 2025 by Paige Stinson
Bought my first car today! Shout out to Jason P., Mel, and David for their exceptional service and making sure I got exactly what I wanted.
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September 2025 by Ashley Hensley
The experience was straightforward, with clear pricing and terms that were easy to understand. The staff created a welcoming environment, making the entire process pleasant. Technicians demonstrated expertise, showcasing a strong understanding of their craft. Additionally, the warranty coverage provided peace of mind regarding the used car. This combination of factors resulted in a positive and trustworthy experience.
Highly recommend. It was a pleasure working with Heather, Justin and trevin
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September 2025 by Betty Wetmiller
Star. Heather and Justin were great to work with.
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September 2025 by Cathryne Whitten
Bryan Painter made buying a new car a quick, painless experience. Highly recommend him!
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September 2025 by Herakles Boardman
Very happy and quick to sell you a car, but the follow up service is beyond lacking.
FREE OIL CHANGES FOR LIFE IS LIE #1. THEY HAVE OVER A 2 MONTH WAIT TIME TO SCHEDULE AN OIL CHANGE. ASK THEM IF IT IS OKAY TO HAVE IT DONE ON MY OWN AND I AM TOLD IT MAY VOID MY WARRANTY BUT THEY ARE NOT SURE, BUT IT MIGHT. SAY THEY WILL GIVE ME A CALL BACK AND NO ONE EVER DOES. LIKE MOST PEOPLE IM NOT REALLY SURE WHEN WITHIN THE NEXT 2 MONTHS I WILL CROSS THE 6K MILE MARK. A 2 WEEK WINDOW I CAN UNDERSTAND, BUT 2 MONTHS, ILL ALWAYS BE WAY OVER OR UNDER THE OEM MILEAGE RECOMMENDATION IF YOU MAKE ME GUESS.
2 MONTH HORIZON FOR AN OIL CHANGE, IS IT DUE TO INCOMPETENT TECHS, OR IS IT A HUGE BACKLOG IN WARRANTY WORK??? WHO KNOWS, BUT DONT BELIEVE ALL THE BS ABOUT LIFETIME ENGINE COVERAGE AND FREE OIL CHANGES.
