Frantz Diamonds is a well-known jewelry store in the Roanoke Valley, recognized as the strongest buyer of diamonds, gold, and coins in the area. The store offers a wide range of services including engagement rings, diamond jewelry, jewelry repair, watch repair, appraisals, and custom design to create the perfect piece. Customers appreciate the friendly and knowledgeable staff, especially Sherry, the owner, who has built long-standing relationships with clients over more than 15 years. The team provides excellent customer service, helping with design suggestions and ensuring high-quality results, such as remaking a bracelet with impressive craftsmanship. Frantz Diamonds is also proud of its custom work, allowing customers to create their dream rings and jewelry. The store creates a welcoming atmosphere, often offering special deals, discounts, and thoughtful touches like roses, chocolates, and cards. Many customers return repeatedly because of the exceptional quality, considerate staff, and personalized service. Whether buying new jewelry or getting repairs, clients trust Frantz Diamonds for their expertise and dedication to customer satisfaction.
Leah and Kayce were both great! Very helpful and knowledgeable.
April 2026
The Lady's that helped me here were outstanding. I wanted to reset a ring that was to bulky for my taste. We came up with a great idea and it only took a week to reset. I will definitely be going back for my jewelry needs. Thank you so much.
April 2026
Amazing customer service, Emily is the sweetest and I couldn't possibly ask for a better place to buy my jewelry! When it comes to getting pieces reworked or having new pieces created, they are amazing!
