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January 2023 by Pilot George
Horrible credit union… We purchased a vehicle from one of their clients, paid off the loan with a certified check. They called my bank and were able to verify. They still refused to released the title. It’s been over a week, and still no word from them… They don’t return calls. The local branch managers hands are tied by ridiculous, inflexible, unaccommodating, policies, and executives who don’t care a hoot.Highly recommend you take your business elsewhere. There are better banks who don’t act like this.If you’re employed there, I’d highly recommend you find a better organization to work for.
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December 2022 by Pat Smith
This bank will block your card randomly not allowing you to make any purchases or anything, and will have no way for you to fix any of it. My cards locked right now because I booked a hotel and now I’m stuck here with nowhere to stay because they turned the card off saying it was fraud when I called and told them it’s me! All my money and I can’t even use it!
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September 2022 by Don mitchem
Good people to deal with at this branch.
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January 2022 by Iesha Goode
I would never recommend this bank. They took advantage of my dad that was sick with cancer. He needed his bathroom remodeled and they chose someone who hired unlicensed individuals looking for a quick buck and not only that his contract/license had expired. He had to have someone else come that was licensed to come and fix everything up and had to get an additional loan to correct the mistake of the previous guy they made him work with. Despite the proof that he did a botched job they refused to assist my dad with the loan and still paid the unlicensed contractor. Once my dad passed they decided to put a lien on the home. Tiffany was so sweet and nice at first but she really hoodwinked my dad and for that I hope she is no longer there.
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October 2021 by Iesha Roberts
I would never recommend this bank. They took advantage of my dad that was sick with cancer. He needed his bathroom remodeled and they chose someone who hired unlicensed individuals looking for a quick buck and not only that his contract/license had expired. He had to have someone else come that was licensed to come and fix everything up and had to get an additional loan to correct the mistake of the previous guy they made him work with. Despite the proof that he did a botched job they refused to assist my dad with the loan and still paid the unlicensed contractor. Once my dad passed they decided to put a lien on the home. Tiffany was so sweet and nice at first but she really hoodwinked my dad and for that I hope she is no longer there.
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September 2020 by Walt Neely
Great people
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August 2019 by Kevin Fitzgerald
I love freedom first cu, they are always so helpful.
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June 2017 by Yolanda Gainus
Friendly cherfully warm comunication always know whome i am when enter door fast service
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November 2015 by Katelyn Gold
Great customer service!
