Fret Mill Music Co. is a highly regarded guitar shop known for its extensive selection of high-quality instruments and friendly, knowledgeable staff. Customers consistently praise the store for having a large inventory of acoustic and electric guitars, including top brands like Taylor and Martin. Visitors often find the staff to be personable, helpful, and eager to assist with trying out different guitars and exploring options, ensuring a no-pressure experience. The store is also appreciated for its excellent customer service, especially when it comes to repairs and setup work; the team goes above and beyond to get guitars back to perfect condition, demonstrating a strong commitment to customer satisfaction. Many customers mention having great experiences, whether they are buying a new guitar, trading up, or having their instrument repaired. The store’s quality selection extends to used instruments, including basses and miscellaneous gear, making it a go-to destination for guitar enthusiasts. Overall, Fret Mill Music Co. is considered a Roanoke treasure, offering a welcoming environment with helpful staff and a wide variety of top-tier guitars for players of all levels.
Was in town from Detroit. Played a Taylor Koa 12 string and instantly fell in love with it. Owner and employees were all very personable and friendly. Probably my best experience in a guitar shop ever. If you are looking for a high end acoustic guitar, look no further. This is THE place to go.
January 2025
I wondered in this store yesterday and I was blown away by the quality of instruments in their inventory! Friendly staff and amazing selection of quality guitars! I can’t wait to go back!
January 2025
Very helpful staff, did a great job repairing my guitar without charging an arm and a leg
